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The ADM 399 form serves a critical purpose for individuals seeking to reclaim funds paid for various fees to the California Department of Motor Vehicles (DMV). This form is designed for those who have overpaid or erroneously submitted payments related to vehicle or vessel registration, driver's licenses, identification cards, and occupational licenses, among others. Understanding when and how to use the ADM 399 can significantly streamline the refund process. It outlines specific circumstances under which a refund is warranted, such as payments made in error or fees that were never owed. The form requires careful completion, demanding details like the applicant's identity, payment history, and precise reasons for the request. Of particular note, applicants must provide supporting documentation such as canceled checks, receipts, and, when applicable, evidence of vehicle non-operation. While the process is straightforward, it does include stipulations that can complicate requests, such as limitations on timeframes and specific conditions that must be met. Those seeking a refund can expect to receive notification of their request's status within 30 days of submission, making it essential to follow the guidelines thoroughly to ensure a smooth experience.

Adm 399 Example

APPLICATION FOR REFUND

A Public Service Agency

INSTRUCTIONS:

This application form (ADM 399) can be used to request refunds for vehicle/vessel registration, driver license, identification card, special certificate, financial responsibility, and other fees and/or penalties collected by the Department of Motor Vehicles (DMV). Refund is due when fees were paid in error or were not required to be paid to DMV as stated in California Vehicle Code §42231 and/or Revenue and Taxation Code §10901.

To apply for a refund of fees and/or penalties collected by DMV that were erroneous, excessive, or not due:

Read the instructions thoroughly to determine if a refund of fees is due.

Complete Application for Refund. See the instructions.

Submit the Application for Refund to the nearest DMV office or mail to:

 

Registration

Driver License/Identification Card

Occupational Licensing

Department of Motor Vehicles

Department of Motor Vehicles

Department of Motor Vehicles

PO Box 942869, MS A235

PO Box 942890

Occupational Licensing Section

Sacramento, CA 94269-0001

Sacramento, CA 94290-0001

PO Box 932342, MS L224

 

 

Sacramento, CA 94232-3420

DMV will not honor refund requests that are:

for registration fees:

when they were paid prior to the sale of the vehicle.

when the vehicle was operated after the new registration year.

covering a portion of the year.

wrecked after fees became due.

for duplicate certificates and/or stickers when they were applied for voluntarily.

for parking fees. Please contact the issuing agency or the court for the parking fee refund.

for use tax. Please contact the California Department of Tax and Fee Administration for the use tax refund.

received more than three years after the payment was made. This is due to the statute of limitations and the fact that DMV’s records are no longer available for verification.

for all types of driver license and/or identification card applications unless the fee was collected in error.

Attach all applicable substantiation for your requested refund:

Photocopy of the cancelled check (front and back) or credit card receipt showing proof of payment. If payment was made twice to DMV, please submit photocopies of both cancelled checks or credit card receipts.

Photocopy of receipts issued by DMV.

Vehicle registration card/stickers for the year fees are requested to be refunded.

Photocopy of insurance Statement of Facts showing date of loss.

Completed Certificate of Non-Operation/Planned Non-Operation Certification (REG 102) form.

Completed Notice of Transfer and Release of Liability (REG 138) providing the name and address of the purchaser and the date of sale.

Completed Nonresident Military (NRM) Vehicle License Fee and Transportation Improvement Fee Exemption (REG 5045) form.

Certificate of Title issued for the vehicle or vessel for which the fees are requested to be refunded (if a change or correction of vehicle or vessel description is also involved).

Statement of Facts (REG 256) completed and signed authorizing DMV to issue the refund in your name (if you are other than the registered owner or selling dealer).

Proof of medical condition which prevented issuance of a driver license.

NOTE: You will be notified of the disposition of your refund within 30 days from the date of receipt of the Application for Refund in Sacramento. You will be contacted by phone, email or surface mail if additional items or clarification is required. Please visit DMV’s Refund FAQs Webpage at https://www.dmv.ca.gov/ portal/dmv/detail/online/refund/refundfaqs for more details.

ADM 399 (REV. 6/2020) WWW

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APPLICATION FOR REFUND

A Public Service Agency

INSTRUCTIONS (continued)

How to complete Application for Refund:

“Item” corresponds to the numbers shown on the Application for Refund.

“Item Description” is the same as indicated on the application form.

“What to Enter” clarifies the information required to be completed by the applicant.

ITEM

ITEM DESCRIPTION

WHAT TO ENTER

1

Name or Company Name

Name (last, first, and middle initial) of the individual(s) and/or company that is

 

 

entitled to the refund. Refund is issued back to the original form of payment.

 

 

For credit card refunds, the refund is issued back to the credit card holder. If the

 

 

refund needs to be issued to a different person, a completed Statement of Facts

 

 

(REG 256) is needed.

2

Mailing Address

Show complete mailing address. (For an “in care of” (C/O) address, enter the

 

 

C/O name first on the mailing address line, followed by the mailing address.)

3

City, State, and Zip Code

Show complete city name, state, and zip code.

4VIN/HIN (Last 3 Characters) Refund of registration fees only: show the last three characters of the vehicle identification number or vessel hull identification number.

5Registered Owner or License Registered owner’s name or licensed person’s name if different from the

Name

Applicant. Include the registered owner’s or the licensed person’s address in the

 

blank space under #11 “Other”.

6License or License Plate Refund of driver license fees: show the license number (Including identification

 

Number

card, driver license, motorcycle license, commercial driver license, special

 

 

certificate, occupational license, or financial responsibility, etc.)

 

 

Refund of registration fees: show the vehicle license plate number, vessel

 

 

registration number, one trip permit number, commercial requester account

 

 

number, or IRP fleet number, etc.

6a

Registration

Mark an “X” in the “Registration” box if refund is for vehicle/vessel related fees.

 

Driver/ID

Mark an “X” in the “Driver/ID” box if refund is for driver license or identification

 

Occupational

card related fees.

 

Misc.

Mark an “X” in the “Occupational” box if refund is for occupational license fees.

 

 

For all others, mark an “X” in the “Misc.” box.

7

Date Fees Were Paid

Enter the date the fees to be refunded were originally paid.

8

Office Where

Enter the name of the DMV office, business partner, or location of the Auto Club

 

Fees Were Paid

where the fees to be refunded were originally paid.

9

Payment Method

Mark an “X” in the box of your original payment method.

10Refund Amount Requested Enter the amount of refund that you are requesting, including dollars and cents.

11

Reason for Refund

Mark an “X” in the appropriate box. Mark an “X” in the “Other” box if the reason

 

 

for refund is not listed. Write a brief statement justifying the refund request.

 

 

If applicant is not the registered owner’s or the licensed person’s include the

 

 

registered owner’s or licensed person’s address under “Other”.

12

Signature of Applicant

Your signature.

 

 

 

13

Date

Enter the date the Application for Refund is signed.

14

Daytime Telephone Number

Your daytime area code and telephone number.

15

Email Address

Your email address.

 

 

 

 

 

 

 

 

 

 

 

 

 

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ADM 399 (REV. 6/2020) WWW

A Public Service Agency

APPLICATION FOR REFUND

DMV USE ONLY

RECEIVED AND DESTROYED STICKER NO. HERE

YEAR ______

WARRANT NO. (ACCOUNTING USE ONLY)

DATE DMV RECEIVED REFUND REQUEST

BUSINESS INDICATOR

B

I

SECTION 1 — APPLICANT INFORMATION

1. NAME (LAST, FIRST, MI) OR COMPANY NAME

2. MAILING ADDRESS

 

 

 

 

3. CITY

 

 

 

STATE

ZIP CODE

 

 

 

 

 

 

 

 

 

 

 

4. VIN/HIN (LAST 3 CHARACTERS)

 

5. REGISTERED OWNER OR LICENSE NAME

6. LICENSE OR LICENSE PLATE NUMBER

6A.

REGISTRATION

DRIVER/ID

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OCCUPATIONAL

MISC.

 

7. DATE FEES WERE PAID (MM/DD/YYYY)

8. OFFICE WHERE FEES WERE PAID

9. PAYMENT METHOD

 

 

10. REFUND AMOUNT REQUESTED

 

 

 

 

 

 

 

CREDIT/DEBIT

CASH/CHECK

 

 

 

 

 

11. A REFUND OF FEES IS BEING REQUESTED

BECAUSE:

 

 

 

 

 

 

 

 

 

 

Vehicle/vessel left California

last operated in California on

 

 

.

 

 

 

 

 

DATE

 

 

 

 

 

 

Vehicle/vessel was

sold

wrecked

stolen on

 

.

 

 

 

 

 

 

 

 

 

 

 

 

 

DL/ID/OL Refund Reason

DATE

Other (please explain briefly).

I certify (or declare) under penalty of perjury under the laws of the State of California that the foregoing is true and correct.

12. SIGNATURE OF APPLICANT

13. DATE

14. DAYTIME TELEPHONE NUMBER

15. EMAIL ADDRESS

( )

FOR DMV USE ONLY

SUB M FEE CLEARANCE INFO

REPORTING UNIT NUMBER TYPE LICENSE TOTAL REFUND

 

FEE CODES +

REFUND

FEE CODES +

REFUND

FEE CODES +

 

REFUND

FEE CODES +

 

REFUND

 

 

Waiver/County

AMOUNT

Waiver/County

AMOUNT

Waiver/County

 

AMOUNT

Waiver/County

 

AMOUNT

 

(008)

 

(088)

 

060

 

 

VL2 -

 

 

 

 

 

AA -

 

AQ63 -

 

 

 

 

 

 

 

 

 

(031)

 

(089)

 

154

 

 

VPC

 

 

 

 

 

AO -

 

AQ64 -

 

 

 

 

 

 

 

 

 

(069)

 

(093)

 

316

 

 

 

 

 

 

 

 

 

AZ -

 

AN -

 

 

 

 

 

 

 

 

 

 

 

(074)

 

(094)

 

501

 

 

 

 

 

 

 

 

 

AD -

 

AU -

 

 

 

 

 

 

 

 

 

 

 

(075)

 

(095)

 

502

 

 

 

 

 

 

 

 

 

AL -

 

AI -

 

 

 

 

 

 

 

 

 

 

 

(076)

 

001

 

 

503

 

 

 

 

 

 

 

 

 

AJ -

 

 

 

 

 

 

 

 

 

 

 

 

 

(083)

 

002

 

 

50L

 

 

 

 

 

 

 

 

 

AT -

 

 

 

 

 

 

 

 

 

 

 

 

 

(084)

 

003

 

 

AQ1

 

 

 

 

 

 

 

 

 

AB -

 

 

 

 

 

 

 

 

 

 

 

 

 

(085)

 

00L -

 

AR1

 

 

 

 

 

 

 

 

 

AQ -

 

 

 

 

 

 

 

 

 

 

 

 

(086)

 

014

 

 

AR0

 

 

 

 

 

 

 

 

 

AS -

 

 

 

 

 

 

 

 

 

 

 

 

 

(087)

 

039

 

 

EF0

 

 

 

 

 

 

 

 

 

AV -

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DMV APPROVALS (LEGIBLE SIGNATURE REQUIRED)

 

 

 

 

 

 

 

 

TECHNICIAN NAME

 

 

TECHNICIAN SIGNATURE

 

TECHNICIAN TELEPHONE NUMBER

DATE

 

 

 

 

 

 

 

 

 

X

 

 

(

)

 

 

 

 

 

 

 

 

MANAGER NAME

 

 

MANAGER SIGNATURE

 

MANAGER TELEPHONE NUMBER

DATE

 

 

 

 

 

 

 

 

 

X

 

 

(

)

 

 

 

 

 

 

 

 

Z96 #

 

 

 

 

 

 

CREDIT CARD COMPANY NAME

 

 

 

 

 

 

 

 

 

 

 

 

 

ELAVON

FIRST DATA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ADM 399 (REV. 6/2020) WWW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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File Breakdown

Fact Name Details
Purpose The ADM 399 form is used to request refunds for various fees collected by the DMV, including vehicle registration and driver license fees.
Governing Laws This form operates under California Vehicle Code §42231 and Revenue and Taxation Code §10901.
Eligibility for Refunds Refunds may be issued for fees that were paid in error but are not available for parking fees, duplicate applications, or fees submitted more than three years after payment.
Submission Process Applicants must complete the form and submit it to a DMV office or mail it to specified addresses for processing.
Documentation Required Supporting documents may include copies of payment proof, vehicle registration cards, and additional forms depending on the circumstances.

Guide to Using Adm 399

Completing the ADM 399 form is a straightforward process, but careful attention to detail is essential to ensure your refund request is processed smoothly. Once the form is filled out correctly and submitted, it will be reviewed by the Department of Motor Vehicles (DMV). You can expect to receive a notification regarding the status of your application within 30 days.

  1. Gather necessary documents, including proof of payment (cancelled checks, receipts), vehicle registration card, and any other relevant forms as needed.
  2. Obtain the ADM 399 form, which can usually be found at your local DMV office or downloaded from their website.
  3. Start filling out the form by entering your name or company name in Item 1.
  4. Provide your complete mailing address in Item 2.
  5. Fill in the city, state, and zip code in Item 3.
  6. If requesting a registration fee refund, enter the last three characters of the vehicle identification number (VIN) or vessel hull identification number (HIN) in Item 4.
  7. In Item 5, indicate the registered owner or licensed person's name, along with their address if different from yours.
  8. Enter the appropriate license or license plate number in Item 6, depending on the nature of your refund request.
  9. Indicate whether the refund concerns registration fees, driver license fees, or occupational fees by marking the correct box in Item 6a.
  10. Record the date the fees were originally paid in Item 7.
  11. Specify the DMV office where the fees were paid in Item 8.
  12. Indicate your original payment method in Item 9.
  13. Write down the amount of the refund requested in Item 10.
  14. In Item 11, mark the appropriate reason for the refund and provide a brief explanation if needed.
  15. Sign the form in Item 12 and enter the date in Item 13.
  16. Provide your daytime telephone number in Item 14.
  17. Lastly, enter your email address in Item 15.

Once the form is completed, it can be submitted to the nearest DMV office or mailed to the appropriate address as listed in the instructions. Be sure to keep a copy of the form and any documentation submitted for your records.

Get Answers on Adm 399

  1. What is the purpose of the ADM 399 form?

    The ADM 399 form is used by individuals to request a refund for various fees collected by the Department of Motor Vehicles (DMV). This can include refunds for vehicle or vessel registration, driver licenses, identification cards, special certificates, and other DMV-related fees that were paid in error or were not required.

  2. Who is eligible to file an ADM 399 application?

    Any person or entity that has paid fees or penalties to the DMV that were erroneous, excessive, or not due can file an application. The applicant must provide documentation to establish the legitimacy of the refund request, including proof of payment.

  3. What types of refunds cannot be requested through the ADM 399 form?

    Refund requests that will not be honored include:

    • Registration fees paid prior to the sale of a vehicle.
    • Fees for vehicles operated after the new registration year.
    • Requests for parking fees, duplicate certificates, or use tax.
    • Requests made more than three years after payment.

  4. What documentation is required to submit with the ADM 399 form?

    Applicants should attach the following documents to their request:

    • Photocopy of cancelled checks or credit card receipts.
    • Photocopy of any receipts issued by DMV.
    • Vehicle registration card or stickers corresponding to the requested refund year.

  5. How long does it take to process an ADM 399 application?

    Applicants can expect to be notified of the refund disposition within 30 days of the DMV's receipt of the application. If additional information is needed, the DMV will reach out via phone, email, or surface mail.

  6. What should I do if my refund request is denied?

    If a refund request is denied, applicants may contact the DMV for clarification on the decision. They can also review information on the relevant California Vehicle Code sections to understand the basis for the denial.

  7. Where can I find more information about the ADM 399 form?

    For further details, including specific instructions on how to complete the form, applicants can visit the DMV’s Refund FAQs webpage at DMV Refund FAQs .

Common mistakes

Filling out the ADM 399 form for a refund can be a meticulous task, and many individuals make critical errors that can delay or completely derail their refund requests. It is essential to pay close attention to the details to ensure a successful application.

One common mistake is failing to read the instructions thoroughly. The ADM 399 form includes essential guidance about eligibility for a refund. Individuals who overlook this detail may submit a request that does not meet the criteria. Consequently, they risk rejection at the initial stage of the process.

Another frequent error relates to the information entered in the “Name or Company Name” section. It's critical to ensure that the name matches the original form of payment. Mismatches can complicate the refund process. If the application was submitted under a different name, acceptance would require additional verification steps.

Underappreciating the significance of documentation often leads to misunderstandings. Individuals sometimes neglect to provide all the required substantiation to support their claims. Each application should be accompanied by photocopies of documents like receipts or proof of previous payments. Without this evidence, even valid requests can be dismissed.

A lack of specificity in the “Reason for Refund” section can cause confusion. Applicants must mark the appropriate box and include a brief justification. If the reason does not clearly connect to the criteria, DMV staff may not process the request. Clarity in this section can markedly improve the chances of approval.

Additionally, some individuals forget to check their contact information, such as email and phone number. Incomplete or incorrect contact details may lead to missed communications regarding the status of the refund. Timely correspondence from the DMV is crucial; prompt replies can resolve issues quickly if clarification is needed.

Lastly, a significant number of applicants forget to sign the form before submission. A missing signature can be a simple yet fatal error that halts the entire process. It is essential to verify all sections of the form, including the signature field, before sending it off.

Being aware of these common mistakes can save time and frustration during the refund application process. Individuals should take a careful, methodical approach to complete the ADM 399 form, ensuring all information is accurate. A well-prepared submission enhances the likelihood of a swift and successful resolution to the refund request.

Documents used along the form

The ADM 399 form is a vital document used to initiate refund requests for various DMV-related fees. However, there are several other forms and documents often required or recommended in conjunction with it. Each of these documents serves a specific purpose in the refund process and can expedite the resolution of your request. Below is a list of commonly used forms and documents.

  • REG 102 - Certificate of Non-Operation: This document certifies that a vehicle is not being operated on public roads for the specified period, which may affect registration fees.
  • REG 138 - Notice of Transfer and Release of Liability: This form is used to inform DMV of a vehicle's sale or transfer, protecting the registered owner from future liability.
  • REG 5045 - Nonresident Military Vehicle Fee Exemption: This form assists nonresident military personnel by exempting them from certain fees associated with vehicle registration.
  • Certificate of Title: Required when requesting a refund related to corrections or changes in vehicle or vessel description.
  • REG 256 - Statement of Facts: Users must complete this form if someone other than the registered owner requests the refund, giving authorization for the DMV to issue the check.
  • Proof of Payment: Include a photocopy of the cancelled check or credit card receipt to validate the payment made for the fees being refunded.
  • DMV Receipts: Providing original DMV-issued receipts can help substantiate the claim for a refund.
  • Insurance Statement of Facts: This document is used to show proof of a vehicle's loss when applicable for a refund.
  • Medical Documentation: When applicable, proof of a medical condition preventing the issuance of a driver license is required.
  • DMV Refund FAQs: While not a form, referencing this webpage can provide crucial information on the refund process and requirements.

Gathering the necessary forms and documents is essential for a smooth refund process. Ensure you have each item ready to increase the likelihood of a timely and successful request. Delays due to incomplete submissions can prolong your wait for a refund. Act promptly and meticulously follow the instructions provided.

Similar forms

The ADM 399 form, which is an application for a refund from the Department of Motor Vehicles (DMV), bears similarities to several other forms used in similar contexts. Below is a list of documents that share common traits with ADM 399, along with explanations of how they are similar:

  • Application for Duplicate Title (REG 227): Like the ADM 399, this form is utilized to request something from the DMV. When an individual loses their vehicle title, they can complete the REG 227 to obtain a duplicate. Both forms require proof of identity and a detailed explanation of the circumstances surrounding the request.
  • Notice of Transfer and Release of Liability (REG 138): This document informs the DMV about the sale or transfer of a vehicle. Similar to ADM 399, it must be completed and submitted to achieve a specific outcome—in this case, updating the DMV records. Both forms require accurate information about the parties involved and specific dates to be valid.
  • Statement of Facts (REG 256): This form helps to provide additional context for requests made to the DMV. Just like in the ADM 399, where extra documentation may support a refund request, the REG 256 is used to clarify details and justify various applications or requests involving DMV procedures.
  • Application for Special Plates (REG 17): This form is needed when one wishes to apply for personalized or special license plates. Similar to the refund process outlined in ADM 399, it requires a completed application detailing the desires of the applicant. Both documents must follow DMV guidelines meticulously for an approval to be granted.
  • Certificate of Non-Operation (REG 102): The REG 102 form is submitted by individuals who wish to declare that their vehicle will not be operated. This is akin to ADM 399, as both forms deal with fees associated with vehicle registration and require accurate completion for the DMV to process any related requests effectively.
  • Request for Waiver of Fees (REG 077): This form allows individuals to request a waiver for certain DMV fees under special circumstances. Similar to the ADM 399, it involves the submission of specific facts and supporting documentation to justify the request, emphasizing the need for thorough explanations and the inclusion of requisite information.

Dos and Don'ts

The ADM 399 form is an important application used to request refunds from the Department of Motor Vehicles (DMV). To ensure that your application is processed smoothly, it's crucial to follow specific guidelines. Here is a list of things to do and not do when completing the form:

  • Do: Read the instructions carefully to determine eligibility for a refund.
  • Do: Complete all sections of the application thoroughly.
  • Do: Submit the application in person or mail it to the correct DMV office.
  • Do: Attach all necessary documentation to support your refund request.
  • Do: Include your name and contact information accurately to avoid confusion.
  • Don't: Submit requests for registration fees paid before the vehicle's sale.
  • Don't: Expect refunds for duplicate certificates applied for voluntarily.
  • Don't: Wait more than three years after the payment to file a refund request.
  • Don't: Include reasons for refunds not related to erroneous payments.
  • Don't: Forget to sign and date the application to validate your request.

By adhering to these guidelines, you enhance the likelihood of a successful refund request. Proper preparation can save time and avoid unnecessary complications.

Misconceptions

  • Misconception: You can apply for a refund for any fee charged by the DMV. Many people believe they can seek a refund for any type of fee. In reality, the ADM 399 form is strictly for certain fees such as vehicle registration, driver licenses, and other specific fees. For example, parking fees and use taxes cannot be refunded through this application. Instead, you must contact the relevant agency directly.
  • Misconception: Refund requests can be submitted at any time without restriction. Some individuals think there’s no time limit for requesting refunds. However, if more than three years have passed since the fee was paid, DMV’s records may be unavailable for verification. This means your refund request might be denied simply due to the statute of limitations.
  • Misconception: Any payment error qualifies for a refund. It's a common misunderstanding that all mistakes in payments are grounds for a refund. The truth is, only fees paid in error or fees that were not required as per the California Vehicle Code and Revenue and Taxation Code are eligible for a refund. For instance, if you voluntarily requested a duplicate certificate, that payment would not be refundable.
  • Misconception: Submitting the form is the only requirement. Many people believe that merely submitting the ADM 399 form is enough to secure a refund. In reality, applicants must also provide supporting documentation. This could include receipts, statements, or other relevant paperwork that verifies the payment and reasons for the refund. Without these documents, your application may be incomplete and result in a delay or denial of the refund.

Key takeaways

  • Purpose of the Form: The ADM 399 form is used to request refunds for various fees related to vehicle and vessel registrations, driver licenses, and identification cards collected by the DMV.
  • Eligibility for Refund: Refunds can be obtained if fees were paid in error or are not required as per California Vehicle and Revenue Codes.
  • Documentation: Applicants must provide relevant documents such as canceled checks, receipts, and proof of vehicle status to support their refund requests.
  • Time Limits: Requests must be made within three years of the payment date due to the statute of limitations, beyond which records may not be available.
  • Submission Methods: Applications for refunds can be submitted in person at a DMV office or mailed to the appropriate DMV department address listed on the form.
  • Specific Exclusions: Refund requests for certain fees, like parking or use taxes, are not accepted; applicants must contact the relevant agencies for those refunds.
  • Refund Request Confirmation: Applicants will receive notification regarding their refund request status within 30 days of submission.
  • Filling Out the Form: Each section must be carefully completed, including the name, mailing address, VIN, payment method, and the reason for the refund.