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When dealing with the Allstate Critical Illness Walmart form, it's essential to understand the various components involved in filing a claim. This form serves as a vital tool for insured individuals seeking to access critical illness benefits provided under the Walmart Group Critical Illness Policy. Claimants must provide personal and patient information, including details about the insured's name, certificate number, and social security number. The form also requires supporting documentation, such as medical records and a completed Attending Physician's Statement, based on the specifics of the condition. This includes various critical illnesses, from Alzheimer's disease to heart attacks, each requiring unique medical documentation to substantiate the claim. Additionally, claimants can submit their forms via fax, online, or standard mail. To expedite the claims process, individuals are encouraged to fill out all applicable sections accurately and provide any necessary authorizations. Those wishing to receive their benefits faster can opt for direct deposit by filling out a separate ACH form. It’s also important to acknowledge that the provision of this form does not constitute an admission of liability by Allstate. It is critical for claimants to ensure that their submissions are complete and truthful to avoid any potential legal repercussions.

Allstate Critical Illness Walmart Example

WALMART GROUP CRITICAL ILLNESS

CLAIM FORM AND INSTRUCTIONS

If you have any questions regarding benefits available, or how to file your claim, or if you would like to appeal any determination, please contact the Walmart Claim Department at 1-800-514-9525, 8:00 A.M. to 8:00 P.M. Eastern Standard Time or visit our website at www.AllstateBenefits.com/walmart

The furnishing of this form, or its acceptance by the Company as proof, must not be construed as an admission of any liability on the part of the Company, nor a waiver of any of the conditions of the insurance contract.

To avoid delays in processing, please fill out all sections that apply to your claim.

Include your certificate number. To obtain your certificate number, you may call 1-800-514-9525 or visit our website at www.AllstateBenefits.com/walmart.

You may fax your claim to us at 1-877-423-8804 or scan and electronically submit your claim through: www.AllstateBenefits.com/mybenefits.

You may also mail your claim to: American Heritage Life Insurance Company

P.O. Box 41488

Jacksonville, Florida 32203-1488

Please be assured that your claim will receive our prompt attention. If you would like to receive your claim proceeds even faster, Allstate Benefits can automatically deposit them into your bank account or on your Money Network Card by completing and returning our ACH form (ABJ16661WMT). This form can be found on our website at www.AllstateBenefits.com/walmart.

Additional claim forms are available on our website at www.AllstateBenefits.com/walmart.

INSURED AND PATIENT INFORMATION

1.

Insured’s Name: First:

 

Middle:

 

 

 

 

 

Last:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E-mail:

 

 

 

 

 

 

 

 

 

 

Certificate Number:

 

 

 

 

 

 

 

 

Social Security Number:

 

 

 

Date of Birth:

 

/

/

 

 

 

‰ Male

 

‰ Female

 

Mailing Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Apt #:

 

 

City:

 

 

 

 

State:

 

 

 

 

Zip:

 

 

 

‰ Check here if address is new

2.

Daytime Phone Number: (

)

 

 

 

 

 

Evening/Cell Phone Number: (

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.Occupation:

PATIENT’S INFORMATION

4.

Name: First:

 

 

Middle:

 

 

Last:

 

 

 

 

 

5.

Social Security Number:

 

 

 

Date of Birth:

/

/

 

Age:

 

‰ Male ‰ Female

6.

Relation to Insured: ‰ Self

‰ Spouse ‰Child ‰ Other

 

 

 

 

 

 

 

 

ABJ10365W-7

Page 1 of 5

 

(4/17)

INSTRUCTIONS FOR FILING YOUR CRITICAL ILLNESS CLAIM

Following are the benefits available under your Wal-Mart Group Critical Illness Policy. Please check the benefit(s) you believe may be due based upon your condition. To avoid delay, the patient must sign and submit the Authorization to Release Information to AHL (form ABJ21476). You must also submit:

‰The results of a tissue specimen, culture(s) and/or titer(s) or other diagnostic studies, which initially diagnosed the specified disease, must accompany your claim.

‰A copy of your itemized hospital billing and completed Attending Physician’s Statement.

*Additional information may be required as shown below.

Critical Illness Benefit

 

 

Please attach the medical record documentation of your condition

Alzheimer’s Disease

 

‰

Medical record documentation by psychiatrist or neurologist to include proof of inability to perform 3 or

 

 

 

more activities of daily living

 

Benign Brain Tumor

 

‰

Pathology report

 

Carcinoma in situ

 

‰

Pathology report

 

Coma

 

‰

Medical documentation showing state of unconsciousness for 7 or more consecutive days

Complete Loss of Hearing

 

‰

Medical documentation showing diagnosis of total hearing loss in both ears for at least 6 months

Complete Loss of Sight

 

‰

Medical documentation by ophthalmologist showing permanent loss of sight to 20 degrees or less in

 

 

 

both eyes

 

 

 

 

Coronary Artery By-Pass Surgery

 

‰

Medical record or billing proof of procedure

 

Dismemberment

 

‰

Medical documentation showing permanent loss of one or more limbs

End Stage Renal Failure

 

‰

Medical record documentation showing proof of failure to both kidneys and proof of dialysis

 

 

 

or transplant

 

 

 

 

Heart Attack

 

‰

Electrocardiograph proof and lab reports showing elevated

 

 

 

 

cardiac enzymes or biochemical markers

 

Invasive Cancer

 

‰

Pathology report

 

Paralysis

 

‰

Medical documentation showing diagnosis of the loss of the use of a limb without severance

 

 

 

 

 

 

Parkinson’s Disease

 

‰

Medical documentation by a neurologist showing inability to perform 3 or more daily living

 

 

 

activities

 

 

 

 

Ruptured or Dissecting Aneurysm

 

‰

Medical records documentation of Ruptured or Dissecting Aneurysm

Skin Cancer

 

‰

Pathology report

 

Stroke

 

‰

Medical record documentation of permanent neurological deficit

 

Transient Ischemic Attack (TIA)

 

‰

Medical record documentation of a TIA

 

SPECIFIED DISEASES: (Please check the illness for which you are requesting benefits)

 

Addison’s Disease

 

 

 

 

‰

 

 

Amyotrophic Lateral Sclerosis (Lou Gehrig’s Disease)

 

‰

 

 

Cerebrospinal Meningitis (bacterial)

 

 

 

‰

 

 

 

 

 

 

 

 

 

 

Cerebral Palsy

 

 

 

 

‰

 

 

Cystic Fibrosis

 

 

 

 

‰

 

 

Diphtheria

 

 

 

 

‰

 

 

Encephalitis

 

 

 

 

‰

 

 

Huntington’s Chorea

 

 

 

 

‰

 

 

Legionnaire’s Disease

 

 

 

 

‰

*Confirmation by culture or sputum

Malaria

 

 

 

 

‰

 

 

Multiple Sclerosis

 

 

 

 

‰

 

 

Muscular Dystrophy

 

 

 

 

‰

 

 

Myasthenia Gravis

 

 

 

 

‰

 

 

Necrotizing fasciitis

 

 

 

 

‰

 

 

Osteomyelitis

 

 

 

 

‰

 

 

Poliomyelitis

 

 

 

 

‰

 

 

Rabies

 

 

 

 

‰

*Also eligible for Recurrence Benefit

Sickle Cell

 

 

 

 

‰

 

 

Systemic Lupus

 

 

 

 

‰

 

 

Systemic Sclerosis

 

 

 

 

‰

 

 

Tetanus

 

 

 

 

‰

 

 

Tuberculosis

 

 

 

 

‰

 

 

‰ RECURRENCE BENEFIT

‰ MAJOR ORGAN TRANSPLANT OPTIONAL BENEFIT RIDER

‰ LODGING BENEFIT

‰ NATIONAL CANCER INSTITUTE (NCI) EVALUATION

‰ POST TRAUMATIC STRESS DISORDER

‰ AMBULANCE BENEFIT

SIGN THIS PART ONLY IF YOU WISH TO ASSIGN YOUR BENEFITS TO A PROVIDER OR A FACILITY

I request that American Heritage Life Insurance Company send benefits to someone other than me. Please send benefits available to the name and address shown below:

 

Name

 

 

Relationship

 

 

 

 

 

 

 

 

 

 

 

 

Provider or Facility Tax Identification Number

Address

 

 

 

 

 

 

 

 

 

 

 

 

 

City

State

Zip

 

 

 

 

 

 

 

 

 

 

Signature of Insured

 

 

 

Date

 

 

 

ABJ10365W-7

 

 

 

 

Page 2 of 5

 

ATTENDING PHYSICIAN’S STATEMENT

Patient’s Name:

 

Age:

1.Diagnosis:

2.

If condition is due to pregnancy, what is expected delivery date?

Date

/

/

 

 

 

 

 

 

 

MO/DAY/YR

 

3.

When did symptoms first appear or accident happen? Date

/

 

/

 

 

 

 

 

 

MO/DAY/YR

 

 

 

4.

When did patient first consult you for this condition? Date

/

 

/

 

 

 

 

 

 

MO/DAY/YR

 

 

 

5.

Has patient ever had same or similar condition? (If “yes,” state when and describe.)

‰ Yes ‰ No

6.Describe any other diseases or infirmity affecting present condition.

7.Nature of surgical or obstetrical procedure, if any (describe fully).

8.

Is patient unable to perform job duties? ‰ Yes

‰ No If yes, from

 

 

 

through

9a.

What specific job duties is patient unable to perform?

 

 

 

 

 

 

 

 

 

 

 

 

 

9b.

Specific RESTRICTIONS (What the patient should not do and why). Please quantify in hours, weight, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9c.

Specific LIMITATIONS (What the patient cannot do and why).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10.

If retired or unemployed which activities of daily living (ADLs) is patient unable to perform?

 

 

 

 

 

 

 

11.

Date patient last examined by you:

 

 

 

Frequency of visits: ‰ weekly ‰ monthly ‰ other

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12.

Is patient: ‰ ambulatory ‰ bed confined ‰ house confined ‰ other

 

 

 

 

 

 

13.

If patient is hospitalized, give name and address of hospital.

 

 

 

 

 

 

 

 

Hospital:

 

 

City:

 

 

State:

 

14a. Date admitted:

/

/

 

Date discharged:

 

 

/

/

 

 

 

 

MO/DAY/YR

 

 

 

 

MO/DAY/YR

 

 

14b. When do you expect patient to resume partial duties?

/

 

/

 

 

Full duties?

/

/

 

 

 

 

MO/DAY/YR

 

 

 

 

 

MO/DAY/YR

 

14c. If patient is unemployed or retired, on what date would you expect a person of like age, gender and good health to resume his/her normal and

necessary activities?

/

/

 

 

 

MO/DAY/YR

 

 

15. Have you completed paperwork for any other insurance company? ‰ Yes ‰ No

Social Security Disability? ‰ Yes ‰ No

Remember, it is a crime to fill out this form with facts you know are false or to leave out facts you know are relevant and important. Check to be sure that all information is correct before signing. Please refer to page 4 for notice specific to your state.

PHYSICIAN VERIFICATION

Signed:

, MD

Date:

/

/

 

Phone: (

)

 

 

 

 

 

 

 

MO/DAY/YR

 

 

 

 

Street Address:

 

 

 

 

 

 

 

 

 

City/Town:

 

 

 

 

 

 

 

 

 

State/Province:

 

 

 

 

 

Zip Code:

 

CERTIFICATION

I acknowledge receipt of the Fraud Warnings By State provided with this claim packet. I have read the notices and I am aware that it is a crime to fill out this form with facts I know are false or to leave out facts I know are relevant and important. I certify that the answers given on this claim form are true, complete, and correctly recorded.

Signature:

 

Date:

Print Name:

ABJ10365W-7

Page 3 of 5

ILLINOIS INTEREST STATEMENT: For contracts issued in and residents of Illinois, unless payment is made within thirty-one (31) days from the date of receipt by the company of due proof of loss, interest shall accrue on the proceeds payable because of the death of the insured, from date of death, at the rate of 10% on the total amount payable or the face amount if payments are to made in installments until the total payment or the first installment is paid.

FRAUD WARNINGS BY STATE

NOTICE IN ALABAMA: Any person who knowingly presents a false or fraudulent claim for payment of a loss or benefit or who knowingly presents false information in an application for insurance is guilty of a crime and may be subject to restitution fines or confinement in prison, or any combination thereof.

NOTICE IN ALASKA, KENTUCKY, LOUISIANA, MAINE, NEW JERSEY AND NEW MEXICO: Any person who knowingly and with intent to injure, defraud or deceive an insurance company files a claim containing false, incomplete or misleading information may be prosecuted under state law.

NOTICE IN ARIZONA: For your protection Arizona law requires the following statement to appear on this form. Any person who knowingly presents a false or fraudulent claim for payment of a loss is subject to criminal and civil penalties.

NOTICE IN ARKANSAS: Any person who knowingly presents a false or fraudulent claim for payment of a loss or benefit or knowingly presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

NOTICE IN CALIFORNIA: For your protection, California law requires the following to appear on this form. Any person who knowingly presents a false or fraudulent claim for payment of a loss is guilty of a crime and may be subject to fines and confinement in state prison.

NOTICE IN COLORADO: It is unlawful to knowingly provide false, incomplete, or misleading facts or information to an insurance company for the purpose of defrauding or attempting to defraud the company. Penalties may include imprisonment, fines, denial of insurance, and civil damages. Any insurance company or agent of an insurance company who knowingly provides false, incomplete, or misleading facts or information to a policyholder or claimant for the purpose of defrauding or attempting to defraud the policyholder or claimant with regard to a settlement or award payable from insurance proceeds shall be reported to the Colorado division of insurance within the department of regulatory agencies.

NOTICE IN DELAWARE, IDAHO, INDIANA, MINNESOTA, AND OKLAHOMA: Any person who knowingly and with intent to injure, defraud or deceive an insurance company files a claim containing false, incomplete or misleading information is guilty of a felony.

NOTICE IN DISTRICT OF COLUMBIA: FRAUD NOTICE: It is a crime to provide false or misleading information to an insurer for the purpose of defrauding the insurer or any other person. Penalties include imprisonment and/or fines. In addition, an insurer may deny insurance benefits, if false information materially related to a claim was provided by the applicant.

NOTICE IN FLORIDA: Any person who knowingly and with intent to injure, defraud, or deceive any insurer files a statement of claim or an application containing any false, incomplete, or misleading information is guilty of a felony of the third degree.

NOTICE IN MARYLAND: Any person who knowingly or willfully presents a false or fraudulent claim for payment of a loss or benefit or who knowingly or willfully presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

NOTICE IN NEW HAMPSHIRE: Any person who, with a purpose to injure, defraud or deceive any insurance company, files a statement of claim containing any false, incomplete, or misleading information is subject to prosecution and punishment for insurance fraud, as provided in RSA 638.20.

NOTICE IN NEW YORK: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime and shall also be subject to a civil penalty not to exceed five thousand dollars and the stated value of the claim for each such violation.

NOTICE IN OHIO: Any person who, with intent to defraud or knowing that he is facilitating a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement is guilty of insurance fraud.

NOTICE IN OREGON: Any person who makes intentional misstatement that is material to the risk may be found guilty of insurance fraud by a court of law.

ABJ10365W-7

Page 4 of 5

NOTICE IN PENNSYLVANIA: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information or conceals for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act, which is a crime and subjects such person to criminal and civil penalties.

NOTICE IN PUERTO RICO: Any person who knowingly and with the intention to defraud includes false information in an application for insurance or file, assist or abet in the filing of a fraudulent claim to obtain payment of a loss or other benefit, or files more than one claim for the same loss or damage, commits a felony and if found guilty shall be punished for each violation with a fine of no less than five thousands dollars ($5,000), not to exceed ten thousands dollars ($10,000); or imprisoned for a fixed term of three (3) years, or both. If aggravating circumstances exist, the fixed jail term may be increased to a maximum of five (5) years; and if mitigating circumstances are present, the jail term may be reduced to a minimum of two (2) years.

NOTICE IN TENNESSEE AND WASHINGTON: It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.

NOTICE IN TEXAS: Any person who knowingly presents a false or fraudulent claim for the payment of a loss is guilty of a crime and may be subject to fines and confinement in state prison.

NOTICE IN WEST VIRGINIA AND RHODE ISLAND: Any person who knowingly presents a false or fraudulent claim for payment of a loss or benefit or knowingly presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

ABJ10365W-7

Page 5 of 5

AMERICAN HERITAGE LIFE INSURANCE COMPANY

HOME OFFICE:

1776 AMERICAN HERITAGE LIFE DRIVE JACKSONVILLE, FLORIDA 32224-6687

AUTHORIZATION TO RELEASE INFORMATION TO AHL

I hereby authorize any physician, health care professional, hospital, clinic, laboratory, pharmacy, medical facility, health care provider, Pharmacy Benefit Manager, insurance company, the Medical Information Bureau (MIB) or other organization, institution or person that has any health related records or knowledge of me or minor dependents to disclose the entire medical record (excluding psychotherapy notes and in MAINE and VERMONT HIV related test results) to American Heritage Life Insurance Company (AHL), its duly authorized representatives, its subsidiaries or its reinsurers. This authorization extends to any minor dependent on whom insurance is requested or claim for benefits is being made.

The information to be obtained shall include insurance claim history from any Prescription Drug Database, pharmacy benefit manager, ambulance, insurance company, medical transport service, or the MIB. Also, I authorize any entity, person, or organization that has these records about me, including but not limited to my employer, employer representative and compensation sources, insurance company, financial institution or governmental entities, including departments of public safety and motor vehicle departments, to give any information or record it has about me, my employment, employment history or income to AHL.

I understand that this information will be used to evaluate and administer my claim for benefits or to evaluate my eligibility for insurance. I understand that there is a possibility of redisclosure of any information disclosed pursuant to this authorization and that information, once disclosed, may no longer be protected by certain federal regulations governing privacy and confidentiality, though it may still be protected by state privacy laws or other applicable privacy laws. I also authorize AHL or its reinsurers to make a brief report of my health information to MIB.

This authorization shall remain in force for 24 months following the date of my signature below or termination of my coverage, whichever occurs first. A copy of this authorization is as valid as the original. I or my legal representative may request a copy of this authorization. I understand that I may revoke this authorization at any time by sending a written notification to: Attn: Privacy Officer, American Heritage Life Insurance Company, 1776 American Heritage Life Drive, Jacksonville, FL 32224.

I understand that a revocation of this authorization is not effective if AHL has relied on the protected health information or has a legal right to contest a claim under an insurance policy or to contest the policy itself. The revocation will not apply to any information AHL requests or discloses prior to AHL receiving my revocation request. If I choose not to sign this authorization or if I later revoke it, I understand that AHL may not be able to process my application for coverage, or if coverage has been issued, AHL may not be able to administer my claim for benefits and this may result in a denial of my claim for benefits or request for services.

_________________________________

___________________________

Claimant/Applicant’s Signature

Date Signed (mm/dd/yyyy)

_________________________________

___________________________

Claimant/Applicant’s Printed Name

Social Security Number

If signed by the legal representative, please describe the authority under which the representative is authorized to act and enclose any related documentation granting authority.

__________________________________

__________________________

Signature of Legal Representative

Relationship

__________________________________

___________________________

Print Name of Legal Representative

Date Signed (mm/dd/yyyy)

ABJ21476

File Breakdown

Fact Name Description
Claim Filing Contact For assistance with claims, contact the Walmart Claim Department at 1-800-514-9525, available from 8:00 A.M. to 8:00 P.M. Eastern Standard Time.
Claim Submission Method Claims can be submitted by fax at 1-877-423-8804, emailed through the Allstate Benefits website, or mailed to American Heritage Life Insurance Company at P.O. Box 41488, Jacksonville, Florida 32203-1488.
Certificate Number Requirement Claimants must include their certificate number. To find this number, call 1-800-514-9525 or visit the Allstate Benefits website.
ACH Deposit Option Claim proceeds can be directly deposited into a bank account or onto a Money Network Card with a completed ACH form available online, expediting payment processing.
Medical Documentation Requirement Claims require specific medical documentation related to the diagnosed condition, including medical records and hospital bills, to validate the claim.
Governing Laws by State Each state has unique regulations regarding insurance claims. For instance, contracts in Illinois accrue 10% interest if payment is delayed beyond 31 days post-claim submission.

Guide to Using Allstate Critical Illness Walmart

When preparing to fill out the Allstate Critical Illness claim form for Walmart, it is essential to gather all necessary information and documents. This includes personal details such as your name, certificate number, and the patient's details, as well as any required medical documentation. Following the appropriate steps ensures a smooth submission process, reducing potential delays in claim processing.

  1. Obtain the Allstate Critical Illness claim form from the Walmart website or directly from Allstate Benefits.
  2. Fill in the insured and patient information, including names, Social Security numbers, and dates of birth.
  3. Provide your contact information, such as daytime and evening phone numbers, along with your mailing address.
  4. Indicate the occupation of the insured.
  5. Complete the patient's details, including their relation to the insured.
  6. Check the benefits applicable to your claim based on the patient's condition.
  7. Attach required medical documentation, such as pathology reports or other diagnostic studies.
  8. Ensure you have the patient's signed authorization to release their information.
  9. Review the completed form for accuracy, making sure all sections are filled as required.
  10. Submit your claim by faxing, scanning and electronically uploading through the website, or mailing it to the specified address.
  11. If you prefer direct deposit for your claim proceeds, complete the ACH form available on the website.

Get Answers on Allstate Critical Illness Walmart

What is the Allstate Critical Illness Walmart form?

The Allstate Critical Illness Walmart form is an official document used to file a claim for benefits under the Walmart Group Critical Illness Policy. This form provides necessary information about the insured and the patient claiming benefits for diagnosed critical illnesses, as outlined in the policy. It is essential for ensuring that claims are processed accurately and that claimants receive the benefits they are entitled to.

How do I obtain my certificate number?

Your certificate number can be obtained by contacting the Walmart Claim Department at 1-800-514-9525 or by visiting the Allstate Benefits website at www.AllstateBenefits.com/walmart. This number is crucial for properly processing your claim, so make sure to have it ready when filling out the claim form.

What is the process for submitting my claim?

To submit your claim, you can choose among several options. You may:

  1. Fax your completed claim form to 1-877-423-8804.
  2. Scan and electronically submit the form through the Allstate website at www.AllstateBenefits.com/mybenefits.
  3. Mail the claim to American Heritage Life Insurance Company, P.O. Box 41488, Jacksonville, Florida 32203-1488.

Be sure to include all required information and documentation to prevent delays in processing.

What documentation do I need to include with my claim?

When submitting your claim, you'll need to include several important documents:

  • The Authorization to Release Information (form ABJ21476), signed by the patient.
  • Medical documentation supporting the diagnosis of the specified critical illness.
  • Itemized hospital billing and a completed Attending Physician’s Statement.

Additionally, specific illnesses may require particular types of medical records, so be sure to review the list of critical illnesses and accompanying documentation requirements.

Can I receive my claim proceeds faster?

Yes, claim proceeds can be received more quickly if you choose direct deposit. By completing and returning the ACH form (ABJ16661WMT), Allstate Benefits can deposit your claim proceeds directly into your bank account or onto your Money Network Card. You can find the ACH form on the Allstate Benefits website.

What if I have questions during the claims process?

If you have questions about the claims process, benefits, or need assistance with an appeal, you can contact the Walmart Claim Department. Their representatives are available at 1-800-514-9525 from 8:00 A.M. to 8:00 P.M. Eastern Standard Time, or you may visit their website for more information.

What happens if the claim is denied?

If your claim is denied, you have the right to appeal the decision. The details on how to file an appeal will typically be included in the claim denial notice you receive. It's important to carefully follow the provided instructions and submit any additional information that may support your case.

Is there an automated way to check the status of my claim?

Currently, there is no mention of an automated service for checking the status of your claim. To get updates or inquire about your claim in progress, your best option is to contact the Walmart Claim Department directly. Having your certificate number on hand when you call can help streamline the process.

Where can I find additional forms if needed?

If you require more claim forms or other necessary documents, you can find them available for download on the Allstate Benefits website at www.AllstateBenefits.com/walmart. This site also provides comprehensive resources to help you navigate the claims process.

Common mistakes

Completing the Allstate Critical Illness Walmart form can be a crucial process for receiving benefits. However, there are several common mistakes that can hinder the claims process. Understanding these mistakes may help ensure a smoother experience.

First and foremost, one of the most frequent errors is failing to fill out all applicable sections of the form. Providing incomplete information may lead to delays in processing your claim. Ensure that every section relevant to your claim is addressed fully.

Another significant mistake involves not including the certificate number. This number is essential for identifying your insurance policy. If you’re unsure where to find your certificate number, you can call 1-800-514-9525 or visit the Allstate Benefits website for assistance.

A third common error is not submitting all the required supporting documents. Documentation such as the results of a tissue specimen or an itemized hospital billing must accompany your claim. Neglecting to provide these documents can lead to an automatic denial or significant delays.

Moreover, failing to ensure that the patient has signed the Authorization to Release Information can complicate the claimed process. This authorization is vital for Allstate to obtain necessary medical records, which are crucial for adjudicating your claim.

Another mistake includes not verifying personal information for accuracy. Typos in your name, address, or Social Security number can create issues later in the process and may cause delays in receiving benefits.

Lastly, many people overlook the need to sign and date the form before submitting it. A missing signature can result in outright denial of the claim. It may seem like a small detail, but it’s an important step in confirming the authenticity of the information provided.

In summary, by being mindful of these common mistakes, you can improve your chances of successfully navigating the claims process. Taking the time to review your submission ensures a timely response and the support you need during a critical time.

Documents used along the form

The Allstate Critical Illness Walmart form requires several accompanying documents to ensure the completeness and accuracy of a claim. Understanding these additional forms can facilitate the claims process and help provide necessary information to Allstate. Below is a list of other frequently used forms with brief descriptions for each.

  • Authorization to Release Information (Form ABJ21476): This document gives permission for medical professionals to share patient information with Allstate. It is a crucial step to enable the processing of claims, particularly in verifying the diagnosis and treatment.
  • Attending Physician’s Statement: Completed by the treating physician, this statement details the patient's diagnosis, treatment history, and the physician's assessment of the patient's ability to perform daily activities. It plays a key role in substantiating the claim.
  • Itemized Hospital Billing: This itemized bill shows the charges incurred during a patient’s hospital stay. It itemizes costs, providing a clear overview of medical expenses that have been accumulated due to the patient’s condition.
  • ACH Form (ABJ16661WMT): This form allows for automatic deposit of claim proceeds into a bank account or onto a Money Network Card. Timely submission can expedite the payment process for approved claims.
  • Additional Health Forms: Depending on the specific illness claimed, additional medical forms or documentation may be necessary. These can include pathology reports or other diagnostic records that provide evidence of the diagnosed condition.
  • Claim Appeal Form: If a claim is denied, this form is used to formally appeal the decision, allowing the claimant to present additional information or clarification regarding their situation.
  • Fraud Warning Acknowledgment: This document involves acknowledging receipt of fraud warnings and stipulations outlined by the state. Signing this confirms understanding of the legal implications of providing false information.

Submitting these associated forms along with the Allstate Critical Illness Walmart form will enhance the efficiency of the claims process and help ensure that all necessary information is reviewed. Being thorough with the required documentation minimizes delays and increases the chances of a successful claim approval.

Similar forms

  • Health Insurance Claim Form: This document allows a policyholder to claim benefits for medical treatment. Like the Allstate Critical Illness form, it requires specific patient information and supporting medical documentation to process claims efficiently.
  • Accident Claim Form: Similar to the Critical Illness form, the accident claim form is used to report injuries resulting from an accident. It seeks detailed information about the accident and typically requires documentation to verify the circumstances.
  • Disability Claim Form: A disability claim form is similar in that it is used for reporting a medical condition preventing an individual from working. Both forms necessitate medical evidence and details regarding the patient’s condition and impacts on daily life.
  • Life Insurance Claim Form: This form is used by beneficiaries to claim life insurance benefits following the death of the insured. Like the Critical Illness form, it requires specific documentation and information about the deceased and the claim being made.
  • Long-Term Care Claim Form: This document is used to request benefits for long-term care services. It parallels the Critical Illness form by needing medical documentation to substantiate the claim and details about the insured’s condition.
  • Medicare Claim Form: Medicare claim forms allow beneficiaries to request reimbursement for medical services. Both forms require detailed patient and service information to ensure proper processing and approval.
  • Workers' Compensation Claim Form: This form is used when an employee suffers a work-related injury or illness. It shares similarities with the Critical Illness form by requiring medical documentation and incident details to substantiate the claim.
  • Supplemental Health Insurance Claim Form: Used for additional health insurance benefits, this document also requests personal and medical information, mirroring the requirements of the Critical Illness claim form for thorough processing.
  • Travel Insurance Claim Form: When individuals experience issues while traveling, this form allows them to claim benefits related to travel disruptions or medical emergencies abroad. Both forms aim to document incidents thoroughly and require careful detailing of circumstances.
  • Critical Illness Insurance Application: This earlier submission document allows applicants to obtain critical illness insurance. Like the subsequent claim form, it demands comprehensive information about pre-existing conditions and personal details to evaluate eligibility.

Dos and Don'ts

When filling out the Allstate Critical Illness Walmart form, follow these guidelines to ensure a smooth submission process:

  • Be thorough in providing information. Fill out every section that applies to your claim. Incomplete forms can lead to delays.
  • Include your certificate number prominently. If you do not have it handy, you can retrieve it by calling 1-800-514-9525 or visiting the Allstate Benefits website.
  • Submit required documentation alongside your form. This includes any necessary medical records and diagnostic information that supports your claim.
  • Consider using the electronic submission options available for increased efficiency. You can fax your claim or submit it online to expedite the process.

However, there are actions you should avoid to prevent complications:

  • Do not leave any sections blank. Each piece of information aids in verifying your claim and may affect the outcome.
  • Avoid submitting false or misleading information. This can have serious legal consequences and can jeopardize your claim.
  • Do not forget to sign and date the form. Omitting your signature can result in delays or rejection of your claim.
  • Do not ignore instructions specific to your state's claim process. Familiarize yourself with any particular requirements that may apply.

Misconceptions

Here are seven misconceptions about the Allstate Critical Illness Walmart form, clarified for better understanding:

  • Filing the form guarantees approval of the claim. This form does not guarantee that your claim will be approved. It is simply a means to submit your claim for review.
  • All claims are processed at the same speed. Processing times can vary depending on the complexity of the claim and the required documentation. Submit all necessary information to expedite the process.
  • You don't need your certificate number. It is essential to include your certificate number when filing your claim. You can obtain it by calling or visiting the website.
  • You can file the claim only by mailing it. Claims can be submitted in multiple ways, including fax or electronic submission via the website. Choose the method that is most convenient for you.
  • The form accepts incomplete information. Completing all applicable sections of the form is vital. Incomplete forms can lead to delays in processing.
  • Only medical documentation is required. In addition to medical records, you must submit an itemized hospital bill and the Attending Physician's Statement.
  • There is no way to expedite payment. You can receive your claim proceeds faster by opting for automatic deposit into your bank account. Complete and return the necessary ACH form to utilize this option.

By addressing these misconceptions, you can ensure a smoother experience when filing your claim through the Allstate Critical Illness Walmart form.

Key takeaways

Key Takeaways for Filling Out the Allstate Critical Illness Walmart Form:

  • The form is essential for filing a claim, and completing all applicable sections ensures there are no delays in processing.
  • Make sure to include your certificate number, which can be obtained by calling 1-800-514-9525 or visiting the Allstate Benefits website.
  • Claims can be submitted in multiple ways: by fax, electronically, or by traditional mail. Choose the method that works best for you.
  • For quicker access to funds, consider enrolling in automatic deposit to your bank account or Money Network Card by completing the ACH form.
  • Documentation is key. Attach the necessary medical records and other required documents to support your claim.
  • Make sure the patient has signed the Authorization to Release Information (form ABJ21476) to avoid delays.
  • The form also allows you to request benefits be sent directly to a provider or facility, which can be beneficial for managing medical expenses.
  • Remember, honesty is crucial; providing false information is considered fraud and can lead to serious penalties.