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The Ambetter Outpatient Authorization Form serves as a crucial step in the process of obtaining medical services and treatments for patients enrolled in Ambetter coverage. Designed for both standard and urgent requests, this form lays out specific requirements for healthcare providers, ensuring that authorization is granted in a timely manner. For standard requests, anticipate a determination within five calendar days, while urgent requests can prompt a quicker response if certified as medically necessary. Clearly marked required fields, including member ID and ordering provider details, must be completed to avoid rejections due to incomplete submissions. The form captures multiple aspects of the requested services, including procedure codes, diagnosis codes, and specific service types ranging from outpatient surgeries to behavioral health services. Given the complexity of healthcare billing and service authorization, it’s vital to include all necessary clinical information, as gaps can lead to delays. Additionally, it is important to understand that authorization does not guarantee payment; careful attention to compliance with coverage guidelines is essential to ensure eligibility and benefits for the care provided.

Ambetter Out Patient Example

OUTPATIENT

AUTHORIZATION FORM

Complete and Fax to: Medical 855-218-0592 Behavioral 833-286-1086 Transplant 833-552-1001

Request for additional units.

Existing Authorization

Units

Standard requests - Determination within 5 calendar days of receiving all necessary information.

Urgent requests -

I certify this request is urgent and medically necessary to treat an injury, illness or condition (not life threatening) within

48 hours to avoid complications and unnecessary suffering or severe pain.

 

 

 

 

 

 

URGENT REQUESTS MUST BE SIGNED BY THE

 

 

 

X

 

 

* INDICATES REQUIRED FIELD

 

 

 

REQUESTING PHYSICIAN TO RECEIVE PRIORITY.

 

 

 

 

*Date of Birth

MEMBER INFORMATION

 

 

 

 

 

 

 

*Member ID

 

 

 

Last Name, First

 

(MMDDYYYY)

 

 

 

 

 

 

ORDERING PROVIDER INFORMATION

 

 

 

*Ordering NPI

 

 

*Ordering TIN

 

Ordering Provider Contact Name

Ordering Provider Name

 

 

 

Phone

 

*Fax

*0687*

SERVICING PROVIDER / FACILITY INFORMATION

Same as Ordering Provider

 

 

*Servicing NPI

*Servicing TIN

Servicing Provider Contact Name

Servicing Provider/Facility Name

Phone

Fax

AUTHORIZATION REQUEST

*Primary Procedure Code

Additional Procedure Code

 

*Start Date OR Admission Date

*Diagnosis Code

(CPT/HCPCS)

(Modifier)

(CPT/HCPCS)

(Modifier)

(MMDDYYYY)

(ICD-10)

Additional Procedure Code

 

Additional Procedure Code

 

End Date OR Discharge Date

Total Units/Visits/Days

(CPT/HCPCS)

(Modifier)

(CPT/HCPCS)

(Modifier)

(MMDDYYYY)

 

*OUTPATIENT SERVICE TYPE

(Enter the Service type number in the boxes)

412 Auditory

712Cochlear Implants & Surgery

922Experimental and Investigational Services

205Genetic Testing & Counseling

249Home health

390Hospice Services

290Hyperbaric Oxygen Therapy

997Office Visit/Consult

794Outpatient Services

299Drug Testing

202Pain Management

171Outpatient Surgery

650Radiation Therapy

201Sleep Study

993Transplant Evaluation

209Transplant Surgery

724Transportation

DME

 

 

417

Rental

 

120

Purchase

(Purchase Price)

 

 

Behavioral Health-please send all supporting forms and medical records as necessary based on service

515Electroconvulsive Therapy

516Intensive Outpatient Therapy

518Mental Health /Chemical Dependency Observation

521Psychological Testing

512

Community Based Services - circle appropriate option: ABA Services

TMS

510

Medical Management

 

519

Outpatient Therapy

 

522 Psychiatric Evaluation

 

514

Day Treatment - Partial Hospitalization Program

 

ALL REQUIRED FIELDS MUST BE FILLED IN AS INCOMPLETE FORMS WILL BE REJECTED.

COPIES OF ALL SUPPORTING CLINICAL INFORMATION ARE REQUIRED. LACK OF CLINICAL INFORMATION MAY RESULT IN DELAYED DETERMINATION.

Disclaimer: An authorization is not a guarantee of payment. Member must be eligible at the time services are rendered. Services must be a covered benefit and medically necessary with prior authorization as per Ambetter policy and procedures.

Confidentiality: The information contained in this transmission is confidential and may be protected under the Health Insurance Portability and Accountability Act of 1996. If you are not the intended recipient any use, distribution, or copying is strictly prohibited. If you have received this facsimile in error, please notify us immediately and destroy this document.

Rev. 09 03 2020 EW-PAF-0687

File Breakdown

Fact Name Description
Fax Numbers The Ambetter Outpatient Authorization Form must be completed and faxed to the appropriate numbers: Medical at 855-218-0592, Behavioral at 833-286-1086, and Transplant at 833-552-1001.
Urgent Request Criteria For urgent requests, the request must be certified as urgent and medically necessary to treat a condition within 48 hours. This is crucial to avoid complications and unnecessary suffering.
Required Fields To ensure the application is processed without delay, every required field on the form must be filled in completely. Incomplete submissions will be rejected.
Supporting Information Copies of all supporting clinical information are mandatory with the submission. Insufficient clinical details may lead to delayed determinations for authorization.
Confidentiality Notice The information in the submission is confidential and may be protected under the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Unauthorized use or distribution is prohibited.

Guide to Using Ambetter Out Patient

Filling out the Ambetter Out Patient form is a straightforward process that ensures the necessary information for authorization is collected. It's important to carefully complete each section to avoid any delays in processing your request.

  1. Gather required information. Before beginning, collect all necessary details including member information, ordering provider, and servicing provider details.
  2. Member Information: Fill in the member’s ID, last name, first name, and date of birth (MMDDYYYY). Ensure all fields marked with an asterisk (*) are completed.
  3. Ordering Provider Information: Enter the ordering provider's NPI and TIN, contact name, provider name, phone number, and fax number. Make sure to pay attention to mandatory fields.
  4. Servicing Provider/Facility Information: If the servicing provider is the same as the ordering provider, you can indicate this. Otherwise, provide the servicing provider's NPI, TIN, contact name, provider/facility name, phone number, and fax number.
  5. Authorization Request: Input the primary procedure code, any additional procedure codes, diagnosis codes, start or admission dates, end or discharge dates, and total units/visits/days. All associated codes must be filled out accurately.
  6. Select the Outpatient Service Type: Choose the appropriate service type from the list provided, entering the corresponding service type number in the boxes.
  7. Review and attach supporting documents: Ensure to attach any required clinical information and forms that support your request. Incomplete forms will result in rejection.
  8. Send the form: Fax the completed form to the appropriate number based on the service type: Medical (855-218-0592), Behavioral (833-286-1086), or Transplant (833-552-1001).

Once the form is submitted, it will undergo review, and you will receive a determination within the stated time frame. Make sure to keep track of any additional information that may be requested to ensure a smooth process.

Get Answers on Ambetter Out Patient

What is the Ambetter Out Patient form used for?

The Ambetter Out Patient form is used to request prior authorization for outpatient services. This includes services like outpatient surgery, mental health treatments, and other medical procedures. Completing this form helps ensure that the requested services are medically necessary and covered by your Ambetter insurance plan.

How should I submit the Ambetter Out Patient form?

After completing the form, fax it to the appropriate number based on the type of service being requested. Here are the numbers:

  • Medical: 855-218-0592
  • Behavioral: 833-286-1086
  • Transplant: 833-552-1001

Make sure to send your form to the correct number to avoid delays in processing your request.

What information do I need to provide on the form?

You must fill out several fields on the Ambetter Out Patient form. Key information includes:

  1. Member Information: Member ID, Last Name, First Name, and Date of Birth
  2. Ordering Provider Information: NPI, TIN, name, and contact details
  3. Servicing Provider/Facility Information: NPI, TIN, name, and contact details
  4. Authorization Request: Procedure codes, diagnosis code, service type, and requested units or visits

It's essential to complete all required fields. Incomplete forms will be rejected.

What are urgent requests, and how do I submit them?

Urgent requests are for services that are medically necessary but not life-threatening. These requests must be submitted with urgency certification and can be processed within 48 hours. You need to sign the form to indicate that it is an urgent request. Be sure to specify that it’s urgent and fill in the necessary fields to avoid delays.

Does submitting this form guarantee payment for services?

No, submitting the Ambetter Out Patient form does not guarantee payment. Payment depends on member eligibility at the time services are provided. Services must also be considered a covered benefit and medically necessary according to Ambetter policies. It’s important to check your plan details to understand coverage requirements.

Common mistakes

Correctly completing the Ambetter Out Patient form is crucial for efficient processing of medical requests. Many people encounter issues that can lead to delays or even rejections of their submissions. Here are eight common mistakes to avoid when filling out the form.

First, many individuals overlook the required fields. Every section marked with an asterisk (*) must be filled out. Omitting even one of these fields can result in the entire form being deemed incomplete, leading to rejection. Careful attention to these details will help facilitate a smoother authorization process.

Another frequent error is incorrectly entering the member’s information. The Member ID, last name, and first name should be accurately entered as they appear on the member’s insurance card. Double-checking these entries ensures that the request is easily matched with the member's file.

People often neglect to provide complete ordering provider information. This includes the Ordering NPI (National Provider Identifier) and TIN (Tax Identification Number) along with the provider's name and contact details. Incomplete information can create hurdles in verifying the provider's credentials, delaying authorization.

In many instances, individuals select the incorrect service type on the form. Each service type has a specific code that allows for proper categorization of the request. Ensuring that the correct service type number is entered guarantees that the request is processed under the right guidelines.

Another mistake made is not specifying the diagnosis code properly. The form requires accurate ICD-10 codes to substantiate the medical necessity of the requested services. Inaccurate codes can lead to misunderstandings about the patient’s condition and can impede approval.

Some individuals fail to include the necessary supporting documentation. The form clearly states that copies of all clinical information are mandatory. Without these, the request may experience significant delays, as the review team cannot make an informed decision about the authorization.

Moreover, people sometimes do not check if the services are a covered benefit under the member’s plan. Familiarizing oneself with the coverage details can prevent surprises down the line, ensuring that the requested services align with their insurance policy.

Finally, many individuals overlook the importance of signing the form when submitting urgent requests. An unsigned urgent request will not be processed, even if it clearly indicates a need for rapid response. This oversight can result in unnecessary delays in patient care.

By being aware of these common pitfalls and taking the time to fill out the Ambetter Out Patient form carefully, individuals can improve their chances of timely and efficient authorization for medical services.

Documents used along the form

The Ambetter Out Patient form plays an important role in the authorization process for outpatient services. Alongside this form, several other documents are often utilized to ensure a comprehensive and efficient submission. Below is a list of related documents that may accompany the Ambetter Out Patient form.

  • Clinical Summary: This document provides a detailed overview of the patient’s medical history, current condition, and treatment plan. It is essential for justifying the need for the requested services.
  • Prior Authorization Request Form: This form formally requests approval for specific medical services or procedures, ensuring that they are covered by the patient’s insurance plan.
  • Proof of Eligibility: This document verifies the patient's insurance coverage at the time of service. It is vital to confirm that the patient is eligible for the requested outpatient services.
  • Clinical Notes: Detailed notes from the healthcare provider regarding the patient’s diagnosis and treatment may be included. These notes support the necessity of the requested procedures or services.
  • Referral Form: If the patient requires a referral from their primary care physician, this document outlines the necessity of seeing a specialist and is often required for insurance approval.
  • Additional Authorization Forms: Depending on the specifics of the case and required services, other authorization forms may need to be submitted. Each form is designed to address different types of outpatient care.

These documents, in conjunction with the Ambetter Out Patient form, facilitate a smoother authorization process for necessary outpatient services. Ensuring that each document is complete and accurate can significantly reduce the chances of delays in obtaining approval for care.

Similar forms

  • Prior Authorization Form: This document requests approval from an insurance company before a service or procedure. Like the Ambetter Outpatient form, it requires specific patient information and details about the procedure.

  • Referral Form: A referral form is sent by a primary care physician to a specialist, similar to how the Ambetter Outpatient form is used to get referrals for additional services. Both require patient and provider information.

  • Claims Submission Form: This form submits a request for payment from the insurance company for services provided. While the Ambetter Outpatient form requests pre-approval, both documents require diagnosis and procedure codes.

  • Medicare Home Health Certification: This document certifies that a patient qualifies for home health services. It shares similarities in requiring patient information and identifies the types of medical services needed.

  • Continuity of Care Document (CCD): The CCD provides a summary of patient information and treatments received. It parallels the Ambetter Outpatient form in that both are used to communicate important patient healthcare details.

  • Insurance Enrollment Form: This is submitted to enroll a patient into an insurance plan. Like the Ambetter form, it collects vital information about the patient and their healthcare needs.

Dos and Don'ts

When filling out the Ambetter Outpatient Authorization Form, there are key actions to consider that can either facilitate or hinder the process.

  • DO: Ensure all required fields are filled out completely. Incomplete forms are likely to be rejected.
  • DO: Include all necessary supporting clinical information. This helps avoid delays in processing your request.
  • DO: Confirm that the information for the member, ordering provider, and servicing provider is accurate. This reduces the risk of complications later on.
  • DO: Keep a copy of the filled-out form for your records. This could be helpful for future reference or disputes.
  • DON'T: Submit the form without signatures where required. Missing signatures may cause your request to be denied.
  • DON'T: Leave any of the required fields blank. All fields marked with an asterisk (*) must be completed.
  • DON'T: Forget to specify whether you need an urgent request. Make sure to indicate if the situation requires expedited handling.
  • DON'T: Assume that prior authorization guarantees payment. Ensure that services are covered benefits and the member is eligible at the time of service.

Misconceptions

  • Misconception 1: The Ambetter Outpatient form is optional.
  • The form is not optional; it is required to request prior authorization for outpatient services. Proper completion is essential for your request to be processed.

  • Misconception 2: All requests are handled the same way.
  • Requests fall into two categories: standard and urgent. Standard requests take up to 5 days, while urgent requests must be certified and are addressed within 48 hours.

  • Misconception 3: You can skip the required fields if you provide extra information.
  • All required fields must be filled out. Incomplete forms can lead to rejection, regardless of additional information provided.

  • Misconception 4: It’s acceptable to submit the form without supporting clinical information.
  • You must include copies of all supporting clinical information. Without this, there may be delays in determining your request.

  • Misconception 5: Authorization guarantees payment for services.
  • Authorization does not guarantee payment. You must be eligible for services at the time they are provided, and they must be covered benefits.

  • Misconception 6: The form must be faxed immediately without review.
  • It’s important to review the form for completeness and accuracy before faxing it to avoid delays or rejections.

  • Misconception 7: You can request any service without specifying the type.
  • You must specify the outpatient service type by entering the corresponding number in the provided boxes.

  • Misconception 8: Any healthcare provider can fill out the form.
  • The requesting physician should fill out the form to ensure it receives the necessary priority. Proper signatures and information from the provider are crucial.

  • Misconception 9: The Ambetter Outpatient form covers inpatient services as well.
  • This form is specifically for outpatient services. Inpatient services require different procedures and forms.

  • Misconception 10: Once submitted, you won’t hear back until a decision is made.
  • While processing times are specified, you may receive updates or requests for additional information during the review process. Stay proactive in checking the status.

Key takeaways

Filling out the Ambetter Outpatient Authorization Form correctly is crucial for ensuring timely approval of healthcare services. Here are four key takeaways to keep in mind:

  • Complete All Required Fields: Make sure to fill in all required fields. Incomplete forms will be rejected, which could delay necessary treatment.
  • Urgent Requests: If a request is urgent, it must be signed by the requesting physician. This helps ensure that necessary medical action is taken swiftly, within 48 hours, to avoid complications.
  • Supportive Documentation: Always include copies of all relevant clinical information. Lacking this can lead to delayed determinations, impacting patient care.
  • Authorization Does Not Guarantee Payment: Remember, obtaining authorization is just one step. Services must still be covered benefits, and the member must be eligible at the time services are rendered.