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The Anthem 151 form plays a crucial role in the claims process, particularly within the healthcare system. This form serves as a Claim Information and Adjustment Request, enabling providers to submit inquiries or request changes regarding insurance claims. It gathers essential information about the patient, including their name and ID number, the type of claim—whether professional, facility, or dental—and the relevant dates of service. Additionally, it seeks clarification on other insurance coverage, if applicable, and requires detailed specifics, like charging amounts and policy information. The form aims to provide a comprehensive overview of the inquiry or adjustment required, which can facilitate a timely resolution. Providers are encouraged to fill in all sections thoroughly to ensure efficient processing. The form must be sent to designated addresses based on the type of inquiry, confirming its important role for those engaged with Anthem's services. Understanding the particulars of this form can help streamline communication between healthcare professionals and insurance companies, ensuring patients receive the necessary assistance promptly.

Anthem 151 Example

Please Mail Form To:

P.O. Box 27401, Richmond, VA 23279-7401

For Federal Employee Program® use:

P.O. Box 105557, Atlanta, GA 30348-5557

Claim Information/Adjustment Request

151 Form

Provider #:

Please complete all sections of this form to assist us when researching your inquiry/adjustment request.

Insured's ID Number:

 

 

 

 

 

 

Claim Filed:

 

 

 

 

 

 

Paper

 

Electronic

 

Date Sent:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(as shown on Patient’s ID card)

 

 

 

 

Claim Type:

 

 

Professional

 

 

Facility

 

 

 

Dental

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Patient’s Name:

 

 

 

 

 

 

Patient’s Account Number:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Insurance (if applicable to inquiry)

 

 

 

 

 

 

Claim Number:

 

 

Charge:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Return To:

 

 

 

 

 

 

Insurance Company:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name:

 

 

 

 

 

 

 

 

Insured’s Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephone Number:

 

 

 

 

 

 

Policy Number:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective Date:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Provider’s Name and Address:

 

 

 

 

 

Name of Referring Physician:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Certification Number:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dates of Service:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Place of Treatment:

Office

Inpatient Hospital

Outpatient Hospital

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home

Other

PLEASE

 

 

 

 

Group Name or Number:

 

 

 

 

 

 

 

 

 

 

 

( DESCRIBE )

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reason:

 

Additional Information

Adjustment Request:

Attached

 

 

Overpayment

Other: (Explain)

 

 

Underpayment

Claim Information:

Onset Date: ___/___/___

Check Appropriate Box:

Consult Date: ___/___/___

LMP

Accident:

Illness (first symptom)

837 Attachment Control Number:

Briefly Describe Claim Issue and Action Required

(For Internal Use Only)

Reply Date: _______________________________Name: ________________________________________________________

Inquiry Number: ____________________________

(For Internal Use Only)

 

In Virginia: Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. (serving Virginia excluding the city of Fairfax, the town

 

of Vienna and the area east of State Route 123.). Anthem Blue Cross and Blue Shield and its affiliate, HealthKeepers, Inc. are independent licensees of the Blue

 

.

Cross and Blue Shield Association. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc.

 

The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.

 

 

710039 (01/2014)

 

.

File Breakdown

Fact Name Detail
Form Purpose This form is used for submitting claim information and adjustment requests to Anthem Blue Cross and Blue Shield.
Mailing Addresses Mail non-Federal inquiries to P.O. Box 27401, Richmond, VA 23279-7401. For Federal Employee Program inquiries, send to P.O. Box 105557, Atlanta, GA 30348-5557.
Required Sections All sections of the form must be completed to assist with the inquiry or adjustment request.
Insured's ID Number The form requires the patient's ID number, which is found on the patient’s ID card.
Claim Types Accepted claim types include Professional, Facility, and Dental services.
Virginia Regulation Anthem Blue Cross and Blue Shield operates under Virginia state law, specifically governing health insurance practices.
Trademark Information ANTHEM is a registered trademark of Anthem Insurance Companies, Inc., and Blue Cross and Blue Shield symbols are registered marks.

Guide to Using Anthem 151

Filling out the Anthem 151 form correctly is vital for processing your claims or adjustment requests. Following the steps outlined below will ensure you provide the necessary information accurately.

  1. Begin by entering the Provider # at the top of the form.
  2. Fill in the Insured's ID Number, as indicated on the patient's ID card.
  3. Specify whether the Claim Filed was done via paper or electronically and provide the Date Sent.
  4. Select the Claim Type: Professional, Facility, Dental, or Other.
  5. Input the Patient’s Name and Patient’s Account Number.
  6. If applicable, provide details about Other Insurance.
  7. Enter the Claim Number and the Charge amount.
  8. Complete the Return To section with the Insurance Company’s name.
  9. Fill in the Insured’s Name, Telephone Number, and Policy Number.
  10. Indicate the Effective Date of the policy.
  11. Add the Provider’s Name and Address and the Name of Referring Physician.
  12. Record the Certification Number and Dates of Service.
  13. Choose the appropriate Place of Treatment from the options provided.
  14. If applicable, specify the Group Name or Number and the reason for your request.
  15. In the Adjustment Request section, check the appropriate box for "Attached," "Overpayment," or "Other," and provide an explanation if needed.
  16. Complete the Claim Information section, including the Onset Date and the Consult Date.
  17. Indicate whether this claim pertains to an Accident or Illness.
  18. Provide the 837 Attachment Control Number if applicable.
  19. Briefly describe the claim issue and action required in the designated area.
  20. Finally, fill in the Reply Date, Name, and Inquiry Number for internal use.

After completing the form, ensure that all information is accurate before mailing it to the appropriate address. You can send it to either the P.O. Box for general claims or the specific box for Federal Employee Program claims as required.

Get Answers on Anthem 151

  1. What is the Anthem 151 form used for?

    The Anthem 151 form is primarily used to submit a claim information or adjustment request to Anthem Health Plans. This could be for professional services, facility claims, or dental claims. It helps ensure that all necessary details are clearly communicated for proper processing.

  2. Where do I send the Anthem 151 form?

    You should mail the completed form to:

    • P.O. Box 27401, Richmond, VA 23279-7401
    • For Federal Employee Program® claims, send it to: P.O. Box 105557, Atlanta, GA 30348-5557
  3. What information is required on the Anthem 151 form?

    You need to fill in various sections, including:

    • Insured's ID Number
    • Claim Type (Professional, Facility, Dental)
    • Patient's Name and Account Number
    • Claim Number and Charge
    • Provider's Name and Address
    • Dates of Service
    • Reason for the claim or adjustment request

    Completing all sections helps expedite the processing of your inquiry or adjustment.

  4. What should I do if I need to adjust a claim?

    If you need to adjust a claim, you'll indicate this on the Anthem 151 form. Make sure to specify the nature of the adjustment, such as overpayment or underpayment, and provide any additional information that explains the situation.

  5. Can I submit the Anthem 151 form electronically?

    The form can be filed either on paper or electronically. Ensure that if you send it electronically, it follows any specified procedures set by Anthem for electronic submissions.

  6. What happens after I submit the Anthem 151 form?

    Once submitted, Anthem will review your claim or adjustment request. They may reach out for additional information if what you provided is not sufficient. You can expect a reply date to be communicated to you after the review process.

  7. What is considered “Other Insurance” on the form?

    If there is any additional insurance coverage that applies to the patient, you would need to include that information on the Anthem 151 form. This is important for proper claims processing and payment determination.

  8. Who should I contact for questions regarding the form?

    If you have questions about filling out the Anthem 151 form, you can generally contact Anthem Blue Cross and Blue Shield directly. Their customer service team can assist you with specific inquiries or clarification on the process.

  9. How do I describe the claim issue on the form?

    You should provide a brief description of the claim issue that clearly outlines the problem and the action you are requesting. This helps Anthem address your inquiry more effectively.

  10. If your claim is related to an accident or illness, you need to indicate this in the appropriate section of the form. Be sure to detail the onset date and related events to provide context for your claim.

Common mistakes

Filling out the Anthem 151 form can be straightforward, but people often make mistakes that may delay processing. One common error is leaving sections incomplete. Each section of the form needs to be filled out to ensure that the claim is handled efficiently. Skipping even a single part can lead to unnecessary back-and-forth communication.

Another mistake occurs when incorrect identification numbers are provided. It's important to double-check the Insured's ID Number and Claim Number for accuracy. Misstating these numbers can result in significant delays as the claim may need to be resubmitted with the right information.

Some individuals forget to indicate whether the claim was filed on paper or electronically. This detail helps Anthem streamline the process. Including this information can prevent confusion and speed up the inquiry.

People also tend to overlook specifying the Claim Type. The form includes options like Professional, Facility, or Dental. Selecting the correct type is crucial for directing the claim to the right department and getting an appropriate response.

Another issue is failing to provide the Reason for the inquiry or adjustment request. Clearly stating the reason allows Anthem to understand the situation better. Vague explanations may lead to additional questions and possible delays.

Along with this, some forget to attach necessary documents, such as overpayment or adjustment request details. Supporting documents are essential for clarity and can expedite the review process. Reviewers depend on these attachments to assess the claim correctly.

Additionally, people might mistakenly use outdated or incorrect addresses when sending the form back. It is always advisable to confirm that the mailing address is current. Using the wrong address can prevent timely processing.

Misunderstanding the requirement for the Dates of Service is another frequent oversight. Clearly listing these dates can help identify the timeline of the claim and avoid further confusion. Ensure these dates align with the medical services provided.

Finally, some individuals neglect to include a brief description of the claim issue. This description is helpful for internal processing and can clarify the request. A well-articulated summary aids in a quicker resolution.

Documents used along the form

When working with the Anthem 151 form, there are several other documents that may be necessary to support your claims or adjustments. These documents offer additional information or clarify details related to the services provided. Below is a list of important forms that accompany the Anthem 151 form.

  • Claim Confirmation Form: Used to verify the status of a claim already filed. This form provides updates on whether the claim is under review or if further action is needed.
  • Patient Consent Form: This form obtains the patient’s authorization to disclose their medical information. It ensures that confidentiality is maintained while allowing insurance companies to process claims.
  • Provider Agreement Form: Used to establish a formal relationship between the provider and the insurance company. This agreement outlines the services to be provided and the terms of compensation.
  • Explanation of Benefits (EOB): Issued by the insurance company, the EOB explains how a claim was processed, including what was covered, what wasn’t, and the amounts billed and paid.
  • Additional Documentation Request: Sometimes insurers request further documentation to process a claim. This form outlines what additional information is needed for a thorough review.
  • Medical Records Release Form: Utilized to authorize the release of a patient’s medical records to the insurance company or other designated entities, this form is crucial for substantiating claims.

Each of these documents plays a vital role in ensuring that claims are processed smoothly and efficiently. By providing the necessary supporting information, you enhance the likelihood of a successful outcome with your Anthem 151 form submission.

Similar forms

  • CMS-1500 Form: The CMS-1500 form is used for professional healthcare claims submitted by providers. Like the Anthem 151, it requires detailed patient information, including diagnosis codes and provider information. Both forms aim to facilitate the processing and payment of medical claims.

  • UB-04 Form: Often used by hospitals and other healthcare facilities, the UB-04 form captures similar information regarding patient details and services rendered. It differs primarily in format and the type of services it describes but shares the common goal of claim submission.

  • Claim Adjustment Request Form: This document allows providers to request changes to previously submitted claims. Similar to the Anthem 151, it includes sections for claim numbers and detailed explanations of the adjustments being sought, ensuring clarity in communication with the insurer.

  • Patient Health Information Release Form: While this form serves a slightly different purpose, it is still essential in the claims process. It authorizes the sharing of patient health data, much like the Anthem 151, where patient identification and consent are crucial for claim adjustments.

  • Explanation of Benefits (EOB): The EOB explains the benefits covered by the insurance policy concerning a specific claim. Both the EOB and the Anthem 151 form require accurate claim and patient data to ensure that providers and patients understand the claim's outcome.

Dos and Don'ts

When filling out the Anthem 151 form, it's essential to be thorough and accurate. Here are eight tips to help you navigate the process effectively.

  • Do: Complete all sections of the form to ensure that your inquiry or adjustment request can be processed smoothly.
  • Do: Double-check the Patient's ID card to accurately enter the Insured's ID number and other relevant details.
  • Do: Provide correct dates for service and claims to avoid delays in processing.
  • Do: Clearly describe the claim issue and any actions required to facilitate a prompt response.
  • Don't: Leave any sections blank; incomplete forms can result in your request being returned.
  • Don't: Use outdated forms; always make sure you have the most current version of the Anthem 151 form.
  • Don't: Forget to retain a copy of the filled form for your records before mailing it.
  • Don't: Mislabel any attachments; ensure all additional information is clearly marked and included as needed.

By following these guidelines, you can enhance the likelihood of a smooth and efficient claims process.

Misconceptions

Understanding the Anthem 151 form is crucial for effective claim submissions and inquiries. However, several misconceptions can lead to confusion. Below is a list of common misconceptions about the Anthem 151 form, along with clarifications:

  • Misconception 1: The form is only for certain types of claims.
  • Truth: The Anthem 151 form can be used for various types of claims, including professional, facility, and dental claims. This versatility means it is applicable to a wider range of situations than many assume.

  • Misconception 2: Completing the form is optional for inquiries.
  • Truth: Completing the Anthem 151 form is essential for any inquiry or adjustment request. Not submitting the form may delay the processing of claims and inquiries.

  • Misconception 3: You cannot use the form for overpayment issues.
  • Truth: The Anthem 151 form explicitly allows for adjustment requests due to overpayment. It is designed to address various issues, including requesting refunds for overpayments.

  • Misconception 4: The form must be mailed to the same address regardless of the claim type.
  • Truth: The mailing address varies depending on whether the claim is related to the Federal Employee Program or another type of claim. Ensuring the form is sent to the correct address is crucial for timely processing.

Key takeaways

Filling out the Anthem 151 form can seem daunting, but understanding its key elements will simplify the process. Here are the main takeaways:

  • Complete All Sections: Ensure that you fill in every section of the form. This detail helps Anthem efficiently process your inquiry or adjustment request.
  • Mailing Address: Send the filled form to P.O. Box 27401, Richmond, VA 23279-7401, unless you are using it specifically for the Federal Employee Program. In that case, the address changes to P.O. Box 105557, Atlanta, GA 30348-5557.
  • Patient Information: Clearly state the patient’s name, ID number, and account number. Without this information, Anthem may struggle to identify the claim.
  • Claim Type Identification: Specify the type of claim—whether it is Professional, Facility, or Dental. This classification helps in directing the claim to the appropriate department.
  • Details on Additional Insurance: If applicable, provide information on any other insurance. This can affect the claims process and potential adjustments.
  • Describe the Claim Issue: Briefly summarize the claim issue and the required action. Clarity here can expedite resolution.
  • Check Important Dates: Fill out dates of service and any other relevant dates accurately. Missing or incorrect dates can lead to delays.

By keeping these key takeaways in mind, you can navigate the Anthem 151 form with greater confidence and effectiveness.