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The Deltacare USA form serves as a critical tool for ensuring patients receive appropriate specialty dental care while adhering to the guidelines set forth by DeltaCare USA. This form must be completed by the referring general dentist and presented to the specialist at the time of the appointment. It includes essential information such as the type of referral—options range from endodontists to orthodontists—and requires specific details about the patient and the primary enrollee, including their personal information and insurance coverage. If the patient has an existing dental plan besides DeltaCare, that information must also be documented. Additionally, the form requests details about the referring facility and specialist, alongside a clear indication of whether X-rays accompany the referral. Importantly, the Deltacare USA form emphasizes that all procedures requiring specialist intervention must be pre-authorized or approved by the general dentist. Because the general dentist's expertise determines whether a referral is necessary, this process safeguards the integrity of patient treatment while overseeing costs associated with specialty claims. Understanding the nuances of this form is imperative for both patients seeking specialized care and the healthcare professionals responsible for their treatment.

Deltacare Usa Example

Specialty Care Referral Form

 

 

 

 

 

 

Customer Service

Patient: Please give this form to the specialist at the time of the appointment.

 

800-422-4234

 

 

 

 

 

 

REFERRAL INFORMATION

 

 

 

 

 

 

 

 

 

Referral type: (Check one)

Referral number:__________________________

Date:__________________

c Endodontist

c Oral Surgeon

c Periodontist

c Pediatric Dentist

c Orthodontist

 

 

 

 

 

 

 

Payments are subject to enrollee’s plan beneits and eligibility veriiciation.

PATIENT INFORMATION

Primary Enrollee: c Yes c No

c Self

c Spouse

c Dependent

Last Name:__________________________

First Name: _________________

Middle Initial _______ Date of Birth:________

 

 

 

 

PRIMARY ENROLLEE INFORMATION

 

 

 

Primary Enrollee Last Name: _______________________________________

First Name: ________________________________

Address: ________________________________________________________

City: ______________________________________

State: _________ Zip: ________________________ Group/Plan #: _________________________ ID#: ______________________

Daytime Phone #: _____________________________________ Work Phone #: __________________________________________

Does Patient have another Dental coverage? c Yes

c No

Other Dental Carrier Name: _______________________________

Policy Holder Name: ___________________________________

Policy Holder ID: _______________________________________

 

 

 

 

REFERRING FACILITY INFORMATION

 

 

 

 

 

 

 

Contracted Specialist Not Available:

c Yes

c No

X-Rays Sent with Referral? c Yes c No

Referring Facility Name: ___________________________________________ Fac. #: _____________ Fac. Phone #: _____________

Specialist Name: ____________________________ Specialist #: _____________ Specialist Phone #: ____________________

Address: ____________________________________________________ City: ___________________________________________

State: _________ Zip: ____________ Reason for referral: ___________________________________________________________

Comments: ___________________________________________________________________________________________________

Procedure #

Description

Tooth #

Patient Copayment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This specialty care referral is only for those procedures listed above. The general dentist has determined these procedures to be beyond his/her scope. All

claims will be subject to DeltaCare USA’s Dental Consultant review. Please refer to section ive of the Dentist Handbook for referral guidelines and general

dentist responsibility. Any additional procedure(s) deemed necessary by the specialist must be pre-authorized in writing or have general dentist approval.

___________________________________________________________________________________________

Signature of Patient

Date

Signature of Referring Dentist

Date

This form must be attached to the claim form when submitting for payment.

SEND CLAIM TO:

Administrator — DeltaCare USA

 

Claims Department

 

P.O. Box 1810, Alpharetta, GA 30023

For a list of DeltaCare USA underwriting companies and plan administrators, please consult your dentist handbook or visit www.deltadentalins.com

FRM_0028_01.20.2011

File Breakdown

Fact Name Details
Referral Purpose This form is used to request a referral to a dental specialty provider, ensuring that patients receive appropriate care for complex procedures.
Patient Instructions Patients must present this form to the specialist at their appointment to ensure the referral process runs smoothly.
Appointment Type Patients need to indicate the type of referral by checking the appropriate box for the specialty required, such as endodontist or orthodontist.
Primary Enrollee Information Complete information about the primary enrollee is requested, including name, address, and contact details to verify eligibility.
Co-Payment Information Patients are advised that copayments are dependent on their specific dental plan benefits and must be verified.
Claim Submission Requirement The completed form must accompany any claims submitted for payment to DeltaCare USA’s Claims Department.
State-Specific Law Depending on the state, laws related to dental referrals and coverage eligibility may apply. Always check local regulations.

Guide to Using Deltacare Usa

Filling out the Deltacare USA form is an important step for patients requiring specialty dental care. This document needs to be completed accurately and presented to the specialist at the time of your appointment. Below are the steps to guide you through the process.

  1. Start with the Referral Information section. Check the type of referral you need, such as Endodontist or Oral Surgeon.
  2. Enter the Referral Number and the Date.
  3. Move to the Patient Information section. Indicate if the patient is the primary enrollee, spouse, or dependent.
  4. Fill in the patient's Last Name, First Name, Middle Initial, and Date of Birth.
  5. Next, provide information for the Primary Enrollee. Enter their last name, first name, address, city, state, zip code, group/plan number, and ID number.
  6. Include both the Daytime Phone Number and the Work Phone Number.
  7. Indicate whether the patient has another dental coverage, and if yes, provide the other carrier's name and policyholder’s information.
  8. In the Referring Facility Information section, specify if a contracted specialist is not available and whether X-rays are sent with the referral.
  9. Fill out the Referring Facility Name, facility number, and phone number.
  10. Provide the Specialist Name, specialist number, and specialist phone number.
  11. Write down the Address, city, state, and zip code of the specialist.
  12. Explain the Reason for Referral and add any additional comments if necessary.
  13. List the procedure number, description, tooth number, and patient copayment in the designated section.
  14. Finally, ensure the patient and referring dentist sign the form and date it properly.

Don't forget to attach this form to the claim form when you're ready to submit for payment. It’s important to follow these steps closely to ensure a smooth process for your dental care needs.

Get Answers on Deltacare Usa

  1. What is the purpose of the Deltacare USA form?

    The Deltacare USA form serves as a Specialty Care Referral Form. It allows patients to obtain approval for specialized dental procedures beyond what a general dentist can provide. Patients must present this form to the specialist at the time of their appointment.

  2. How do I fill out the Deltacare USA form?

    To complete the form, follow these steps:

    • Identify the referral type by checking one of the specialties listed.
    • Fill in the patient and primary enrollee information, including names, contact details, and date of birth.
    • If applicable, indicate whether the patient has other dental coverage.
    • Provide details about the referring dentist and specialist.
    • Explain the reason for the referral and specify any comments if necessary.
  3. What specialties can I refer a patient to using this form?

    The form allows referrals to several specialties, including:

    • Endodontist
    • Oral Surgeon
    • Periodontist
    • Pediatric Dentist
    • Orthodontist
  4. What information do I need to provide about the patient?

    You will need to provide the following patient information:

    • Full name (last, first, middle initial)
    • Date of birth
    • Contact number
    • Type of enrollee (self, spouse, or dependent)
  5. What should I do if the contracted specialist is not available?

    If the contracted specialist is not available, indicate this by checking the "Contracted Specialist Not Available" box on the form. The form should then be completed as much as possible. Additional steps may be needed to find an alternative specialist.

  6. Do I need a signature on the Deltacare USA form?

  7. What happens if I need an additional procedure during my appointment?

    If the specialist identifies additional procedures that are necessary, they must obtain pre-authorization in writing or seek approval from the general dentist. This ensures that all actions comply with DeltaCare USA's guidelines.

  8. Where do I send the claim after completing the Deltacare USA form?

    Once the form is completed and signed, it must be attached to the claim form. Submit the claim to:

    Administrator — DeltaCare USA Claims Department
    P.O. Box 1810
    Alpharetta, GA 30023

  9. What if I have other dental coverage?

    If the patient has other dental insurance, it's important to provide that information on the form. This includes the name of the other carrier and the policyholder's details. This information helps ensure that claims are processed accurately and efficiently.

  10. Where can I find more information about DeltaCare USA?

    For additional details regarding DeltaCare USA's guidelines, underwriting companies, or plan administrators, consult your dentist handbook or visit www.deltadentalins.com .

Common mistakes

When filling out the Deltacare USA form, several common mistakes can occur, potentially leading to delays or issues with processing the referral. One of the most frequent errors is failing to check the correct referral type. It’s crucial to tick the appropriate box for the type of specialist being referred to, as this categorization ensures that the patient receives appropriate care.

Another common mistake is incomplete patient information. All fields must be accurately completed, including the patient's last name, first name, and date of birth. Omitting this information could lead to difficulties in verifying patient eligibility and processing the referral.

Additionally, many individuals overlook the importance of verifying the primary enrollee’s information. It’s essential to ensure that the enrollee’s details, including name and ID number, match those on the insurance plan. Discrepancies can cause delays in claims processing.

Another area where mistakes frequently occur is under the section regarding other dental coverage. Individuals should clearly indicate whether they have additional dental insurance, providing the name of the carrier and policy holder if applicable. Failure to disclose this information can affect claim approvals.

Providing accurate phone numbers is also often neglected. Users should ensure that the daytime and work phone numbers are correct and accessible. Incorrect contact information can impede communication between the dental office and the patient.

Furthermore, not attaching the referral form to the claim form when submitting for payment is a critical oversight. This step is essential for the claims department to review the referral and process payments accurately.

Lastly, it is vital to understand the requirements for additional procedures. Patients must remember that any new treatments suggested by the specialist need prior authorization. This stipulation is necessary to prevent potential payment disputes.

Documents used along the form

The Deltacare USA form is used for referrals related to specialty dental care. Several other documents often accompany this form to ensure smooth processing and clarity of information about the patient's care and coverage. The following is a list of related forms and documents that may be required or beneficial during the referral and claims process.

  • Dental Claim Form: This form is submitted to request payment for dental services rendered. It includes details about the patient, the services provided, and relevant insurance information. Completing this form helps ensure that claims are processed accurately and promptly.
  • Patient Information Sheet: This document typically gathers essential information about the patient, such as demographic data, insurance coverage, and medical history. It assists in verifying eligibility and ensures that all necessary details are available for the specialist's review.
  • Authorization for Release of Information: This form allows healthcare providers to share a patient's medical information with insurance companies or other healthcare entities as required for claims processing or referrals. It ensures compliance with privacy laws while facilitating communication between providers.
  • Referral Authorization Form: This form is used to officially document the referral to a specialist. It typically includes details about the patient, the referring dentist, and the specialist being referred to. This document helps track authorization and ensures that specialists have the necessary information for treatment.

These documents work together with the Deltacare USA form to streamline the referral and claims process for dental care. Ensuring all necessary forms are completed and submitted can aid in the efficient processing of claims and enhance communication among all parties involved in patient care.

Similar forms

  • Referral for Medical Specialist: Similar to the Deltacare USA form, this document provides detailed patient information and reasons for referring a patient to a medical specialist. It includes sections for the referring physician, specialist details, and any prior evaluations necessary for treatment.
  • Physical Therapy Referral Form: This document is used to refer a patient for physical therapy services. It includes patient demographics, insurance information, and a specific treatment plan recommended by the referring physician, ensuring continuity of care.
  • Prior Authorization Request Form: Like the Deltacare USA form, this document is submitted to obtain approval from an insurance company before a patient receives certain medical services, ensuring that the recommended procedures are covered under the patient's insurance plan.
  • Psychiatric Referral Form: Similar in purpose, this form includes patient history, referring provider details, and the type of psychiatric services needed. It facilitates the transition and care of patients seeking mental health support.
  • Radiology Referral Form: This document is designed for referring patients to radiology services. It lists the required imaging procedures, patient details, and the reason for the referral, much like how the Deltacare USA form identifies specialty dental care.
  • Lab Test Requisition Form: Used to request specific laboratory tests for patients, this form includes patient information, test details, and physician details. It mirrors the structure of the Deltacare USA form with its focus on patient care specifics.
  • Chiropractic Referral Form: This form assists in referring patients for chiropractic services. It includes similar sections for patient demographic information and the referring provider's recommendations, reinforcing the need for specialized care.

Dos and Don'ts

When filling out the DeltaCare USA form, consider the following important points:

  • Do ensure all required fields are completed accurately, including patient and primary enrollee information.
  • Don't skip the referral type; selecting the correct option is crucial for processing.
  • Do provide a valid and current contact number for both the patient and the referring facility.
  • Don't forget to indicate whether the patient has other dental coverage. This information can affect eligibility.
  • Do include the referring dentist's signature along with the date of signing.
  • Don't write in illegible handwriting; clarity is essential for correct processing.
  • Do attach any necessary documents, such as X-rays, as required by the form.
  • Don't submit the form without double-checking for errors or missing information.
  • Do mail the completed form to the specified claims department address for timely processing.

Misconceptions

Many individuals hold misconceptions about the DeltaCare USA form, which can lead to confusion and delays in receiving care. Below is a list of five common misconceptions:

  1. It is not necessary to bring the form to the specialist's appointment. Some patients believe they can bypass this requirement. However, it is crucial to present the form to the specialist at the time of the visit to ensure proper billing and coverage.
  2. All dental procedures are covered under the referral. People often assume that any service provided by the specialist is included. In reality, the referral is only for specific procedures listed on the form and must be pre-authorized if additional treatments are deemed necessary.
  3. This form guarantees payment from DeltaCare USA. A common misunderstanding is that having the form means the claim will be covered. Claims are subject to eligibility verification, and coverage depends on the enrollee's specific benefits.
  4. Only the primary enrollee needs to provide information. Some patients think that only the primary enrollee's details matter. However, complete and accurate information about the patient and their coverage is essential for processing the referral and any subsequent claims.
  5. Patients can skip the pre-authorization process. It is a misconception that specialists can automatically proceed with treatments without approval. Any additional procedures, beyond the initial referral, must receive written authorization or approval from the general dentist to avoid unexpected costs.

Understanding these misconceptions will help ensure a smoother experience when navigating dental care with DeltaCare USA.

Key takeaways

When filling out the Deltacare USA form, keep these key takeaways in mind:

  1. Complete all fields. Make sure to fill in every required section, like patient information and referral details.
  2. Check the referral type. Indicate the correct specialty by selecting one option, such as 'Orthodontist' or 'Oral Surgeon.'
  3. Provide accurate personal information. Ensure the patient's name, date of birth, and contact numbers are correct to avoid delays.
  4. Verify eligibility. Understand that payment is dependent on the enrollee's plan benefits and eligibility verification.
  5. Attach necessary documents. Include relevant X-rays or any documents that support the referral.
  6. Obtain signatures. Ensure both the patient and the referring dentist sign and date the form.
  7. Submit with claims. Remember to attach this form when submitting a claim for payment.
  8. Consult resources as needed. Refer to the dentist handbook or the DeltaCare USA website for additional information or assistance.

Following these steps will help ensure a smooth process when using the Deltacare USA form.