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The DHL Waybill form is an essential document used in the shipping process, facilitating the movement of goods across international borders. This form serves multiple purposes, including providing shipment details, payment options, and necessary customs information. It includes sections for both the sender and receiver, capturing vital data such as account numbers, contact information, and delivery addresses. The form also outlines the shipment contents, total weight, and dimensions, ensuring that all packages are accounted for accurately. Additionally, it specifies payment methods, which can range from cash and credit card to third-party billing. Importantly, the waybill includes a declaration of the shipment's value and may require customs documentation for non-document shipments. This comprehensive approach helps streamline logistics, reduce errors, and ensure compliance with international shipping regulations. Understanding the components of the DHL Waybill is crucial for anyone involved in the shipping process, as it lays the foundation for successful delivery and tracking of packages.

Dhl Waybill Example

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

 

Charge to

Shipper

Receiver

3rd party

 

Cash

 

 

 

 

 

001-158545-85

 

Cheque

 

Payer Account No. ______________________________________________________

 

Credit Card

 

Shipment Insurance see reverse

 

Not

all payment

 

Yes Insured value (in local currency)

 

 

1200

options are available

 

in

all

countries.

DESTINATION CODE

8Services

Domestic

International

International

European

Document

Non-Document

Union

 

Not all Services are available to and from all locations

GREY SECTIONS FOR DHL

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

USE ONLY

Origin copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

Express 9 (10.30 to the USA)

2

 

From (Shipper)

 

258-85695

Shipper’s account number

Contact name

 

258-85695

John Kirkwood

4 Shipment details

 

 

 

 

Express 12

Express / Worldwide

Express Envelope

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

Total number

of packages

9

Total Weight

kggr

Dimensions in cm

Pieces Length Width Height

@

x

x

@

x

x

@

x

x

@

x

x

 

 

Other

 

 

Optional Services (extra charges may apply)

 

 

Saturday Delivery

Special Pick-Up

 

 

Delivery Notification

 

 

 

 

Other

 

 

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

 

 

 

 

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

PARAGON - EUEE3pt0607DR - (213750) VERSION 1 3rd proof

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

 

 

GA 30076

 

+1 258 585 965

 

 

 

 

 

 

 

 

 

3

 

To (Receiver)

 

 

Alfreds Futterkiste

Obere Str. 57

12209

Berlin

Germany

 

 

 

 

 

 

 

 

 

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

 

 

 

12209

 

 

 

Germany

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

 

Shipper’s VAT/GST number

 

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

 

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

 

Repair / Return

Temporary

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

 

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

Signature

Date

/

/

 

 

 

 

kg

gr

Consignee

 

 

 

CHARGES

 

 

 

 

/

Services

 

 

Other

 

 

Parcel

Insurance

 

 

 

 

copy

VAT

 

 

 

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS - 06-07 - P2 - EUEE

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

Shipper’s copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS

TERMS AND CONDITIONS

OF CARRIAGE

(”Terms and Conditions”)

1. Customs, Exports and Imports

DHL may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper: (1) complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations, (2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and (3) redirect the Shipment to Receiver’s import broker or other address upon request by any person who DHL believes in its reasonable opinion to be authorised.

IMPORTANT NOTICE

When ordering DHL’s services you, as ”Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time that DHL accepts the Shipment unless otherwise agreed in writing by an authorised officer of DHL. Your statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected.

”Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means DHL chooses, including air, road or any other carrier. A ”waybill” shall include any label produced by DHL automated systems, air waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). ”DHL” means any member of the DHL Express Network.

9. Delayed Shipments

DHL will make every reasonable effort to deliver the Shipment accor- ding to DHL’s regular delivery schedules, but these are not guaranteed and do not form part of the contract. DHL is not liable for any damages or loss caused by delays.

10. Circumstances beyond DHL’s control

DHL is not liable for any loss or damage arising out of circumstances beyond DHL’s control.These include but are not limited to: -”Act of God”- e.g. earthquake, cyclone, storm, flood, fog; ”Force Majeure” - e.g. war, plane crash or embargo; any defect or characteristic related to the nature of the Shipment, even if known to DHL; riot or civil commotion; any act or omission by a person not employed or contracted by DHL e.g. Shipper, Receiver, third party, customs or other government official; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.

11. Warsaw Convention

If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention, if applicable, governs and in most cases limits

EUEE3pt0607DR

2. Unacceptable Shipments

Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if:

it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), any applicable government department or other relevant organisation;

no customs declaration is made when required by applicable customs regulations; or

DHL decides it cannot transport an item safely or legally (such items include but are not limited to: animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms, parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

3. Deliveries & Undeliverables

Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area. If Receiver refuses delivery or to pay for delivery, or the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, DHL shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by DHL without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related administrative costs and the balance of the proceeds of a sale to be returned to Shipper.

4. Inspection

DHL has the right to open and inspect a Shipment without prior notice to Shipper.

5. Shipment Charges & Billing

DHL’s Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by DHL to confirm this calculation. Shipper shall pay or reimburse DHL for all Shipment charges, storage charges, duties and taxes owed for services provided by DHL or incurred by DHL on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed

unacceptable for transport as described in Section 2.

6. DHL’s Liability

DHL contracts with Shipper on the basis that DHL’s liability is strictly limited to direct loss only and to the per kilo/lb limits in this Section 6. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to DHL’s attention before or after acceptance of the Shipment since special risks can be insured by Shipper. If a Shipment combines carriage by air, road or other mode of transport, it shall be presumed that any loss or damage occurred during the air period of such carriage unless proven otherwise. DHL’s liability in respect of any one Shipment transported, without prejudice to Sections 7-11, is limited to its actual cash value and shall not exceed the greater of $US 100 or:

$US 20.00/kilogram or $US 9.07/lb for Shipments transported by air or other non-road mode of transportation; or

$US 10.00/kilogram or $US 4.54/lb for Shipments transported by road (not applicable to the US).

Claims are limited to one claim per Shipment settlement of which will be full and final settlement for all loss or damage in connection therewith. If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Clause 8 (Shipment Insurance) or make its own insurance arrangements, failing which Shipper assumes all risks of loss or damage.

7. Time Limits for Claims

All claims must be submitted in writing to DHL within thirty (30) days from the date that DHL accepted the Shipment, failing which DHL shall have no liability whatsoever.

8. Shipment Insurance*

DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

*Not available for mail services

DHL’s liability for loss or damage.

12. Shipper’s Warranties and Indemnity

Shipper shall indemnify and hold DHL harmless for any loss or damage arising out of Shipper’s failure to comply with any applicable laws or regulations and for Shipper’s breach of the following warranties and representations:

all information provided by Shipper or its representatives is complete and accurate;

the Shipment was prepared in secure premises by Shipper’s employees;

Shipper employed reliable staff to prepare the Shipment;

Shipper protected the Shipment against unauthorised interference during preparation, storage and transportation to DHL;

the Shipment is properly marked and addressed and packed to ensure safe transportation with ordinary care in handling;

all applicable customs, import, export and other laws and regulations have been complied with; and

the waybill has been signed by Shipper’s authorised representative and the Terms and Conditions constitute binding and enforceable obligations of Shipper.

13. Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

14. Governing Law

Any dispute arising under or in any way connected with theseTerms and Conditions shall be subject, for the benefit of DHL, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

15. Severability

The invalidity or unenforceability of any provision shall not affect any other part of theseTerms and Conditions.

File Breakdown

Fact Name Description
Non-Negotiable The DHL Waybill is a non-negotiable document, meaning it cannot be transferred to another party once issued.
Payment Options Shippers can choose from various payment methods, including cash, credit card, and cheque. However, not all options are available in every country.
Customs Requirements For non-document shipments, shippers must attach a Proforma or Commercial invoice, along with other required customs documentation.
Liability Limitations DHL's liability for loss or damage is limited, typically to $100 or $20.00 per kilogram, unless additional insurance is purchased.
Governing Law Disputes related to the Waybill are governed by the laws of the country of origin of the shipment, ensuring a consistent legal framework.

Guide to Using Dhl Waybill

Filling out the DHL Waybill form is an essential step for shipping your package. This form ensures that all necessary information is provided for the shipment to be processed correctly. Follow these steps to complete the form accurately.

  1. Account Information: Enter the payer account number in the designated field. Choose whether the charges will be billed to the shipper, receiver, or a third party. Indicate the payment method (cash, cheque, or credit card).
  2. Shipper Details: Fill in the shipper's account number, contact name, and reference number. Provide the company name, address, postcode/zip code, and a contact phone number or email.
  3. Receiver Details: Enter the receiver's company name and delivery address. Remember, DHL cannot deliver to a PO Box. Include the postcode/zip code and country.
  4. Shipment Details: Specify the total number of packages, total weight, and dimensions (length, width, height) in centimeters for each package.
  5. Description of Contents: Provide a detailed description of the contents being shipped, including quantity.
  6. Customs Requirements: If applicable, attach the original and four copies of a Proforma or Commercial invoice. Fill in the shipper’s VAT/GST number, receiver’s VAT/GST or EIN/SSN, declared value for customs, and harmonized commodity code.
  7. Type of Export: Indicate the type of export (permanent, repair/return, or temporary). Specify who will pay destination duties/taxes.
  8. Optional Services: If you need any additional services like Saturday delivery or special pick-up, check the appropriate boxes.
  9. Shipper's Agreement: Sign and date the form to agree to DHL’s terms and conditions. Make sure to include any additional information required, such as the type of signature and expiration date.

Once the form is completed, ensure that all information is accurate before submitting it. Keep a copy for your records, and then hand it over to DHL for processing.

Get Answers on Dhl Waybill

What is a DHL Waybill form?

The DHL Waybill form is a crucial document for shipping goods through DHL. It serves as a receipt and a contract between the shipper and DHL. This form contains essential information about the shipment, including the sender's and recipient's details, the contents of the package, and any applicable payment and insurance options. It is important to fill out the Waybill accurately to ensure smooth processing and delivery of the shipment.

How do I fill out the DHL Waybill form?

Filling out the DHL Waybill form involves several steps:

  1. Sender Information: Provide your name, address, contact number, and account number if applicable.
  2. Recipient Information: Include the recipient's name, address, and contact details. Note that DHL cannot deliver to a PO Box.
  3. Shipment Details: Specify the total number of packages, weight, and dimensions of each package. This information is critical for calculating shipping costs.
  4. Description of Contents: Clearly describe the items being shipped, including quantity and value for customs purposes.
  5. Payment and Insurance: Indicate how the shipping charges will be paid (e.g., shipper, receiver, third party) and whether you want to purchase insurance for the shipment.

Once completed, ensure to sign the Waybill, as this confirms your agreement to DHL's terms and conditions.

What types of shipments can I send using the DHL Waybill?

The DHL Waybill can be used for various types of shipments, including:

  • Domestic Shipments: Sending packages within the same country.
  • International Shipments: Sending packages to other countries, which may require additional customs documentation.
  • Document and Non-Document Shipments: This includes letters, contracts, and other documents as well as goods.

However, certain items are prohibited or restricted, such as hazardous materials, cash, and dangerous goods. Always check DHL's guidelines to ensure your shipment complies with their policies.

How can I track my shipment using the Waybill?

Tracking your shipment is straightforward. After you have completed the DHL Waybill form and handed it over to DHL, you will receive a tracking number. You can use this number to monitor the status of your shipment. Simply visit the DHL website and enter your tracking number in the designated tracking section. This will provide you with real-time updates on your shipment's location and estimated delivery time.

What should I do if my shipment is delayed or lost?

If your shipment is delayed or lost, the first step is to contact DHL customer service. Have your Waybill number handy, as this will help them locate your shipment quickly. DHL makes every effort to deliver shipments on time, but delays can occur due to various factors, including customs clearance or extreme weather conditions. If your shipment is confirmed lost, you may need to file a claim, which typically requires documentation such as the Waybill and proof of value. Be sure to submit any claims within 30 days of the shipment's acceptance to comply with DHL's policies.

Common mistakes

When filling out the DHL Waybill form, one common mistake is providing incomplete or incorrect contact information. This includes missing phone numbers, email addresses, or incorrect postal codes. Accurate contact details are essential for ensuring the shipment can be tracked and any issues can be resolved promptly.

Another frequent error involves the declaration of the shipment contents. Shippers often fail to provide a full description or list of items included in the shipment. This omission can lead to customs delays or additional charges. It is important to clearly outline all contents and their respective quantities to avoid complications.

Many individuals also neglect to check the service options available for their shipment. Some may select a service that is not offered for their specific destination or type of package. This can result in delays or the need to reprocess the shipment under a different service, which can be time-consuming and costly.

Lastly, a common oversight is not signing the Waybill. The signature confirms that the shipper agrees to DHL's terms and conditions. Without this signature, the shipment may not be processed. Ensuring that all required sections, including the signature, are completed is crucial for a smooth shipping experience.

Documents used along the form

The DHL Waybill form is a crucial document used in the shipping process, serving as a receipt and a tracking tool for shipments. Along with this form, several other documents are often required to ensure smooth transportation and compliance with international shipping regulations. Below is a list of additional forms and documents commonly used in conjunction with the DHL Waybill.

  • Commercial Invoice: This document details the transaction between the seller and the buyer, listing the goods being shipped, their value, and terms of sale. It is essential for customs clearance and helps determine duties and taxes.
  • Proforma Invoice: Similar to a commercial invoice, this document serves as a preliminary bill of sale. It is often used for international shipments to provide an estimated cost before the actual sale is finalized, facilitating customs processes.
  • Export Declaration: Required by customs authorities, this document provides information about the shipment, including the nature of the goods, their value, and their destination. It helps ensure compliance with export regulations.
  • Certificate of Origin: This document certifies the country in which the goods were manufactured. It may be necessary for customs purposes and can affect the duties applied to the shipment.
  • Shipper's Letter of Instruction: This document provides specific instructions from the shipper to the carrier regarding the handling and delivery of the shipment. It can include details about packaging, delivery timelines, and special handling requirements.
  • Customs Power of Attorney: This document authorizes a customs broker to act on behalf of the shipper in customs matters. It is essential for ensuring that all customs regulations are met and that the shipment can clear customs smoothly.

These documents, when used alongside the DHL Waybill, help facilitate the shipping process and ensure compliance with various regulations. Proper documentation is crucial for avoiding delays and ensuring that shipments arrive at their destinations without issues.

Similar forms

  • Bill of Lading: This document serves as a contract between the shipper and carrier, detailing the type, quantity, and destination of the goods being transported. Similar to the DHL Waybill, it is non-negotiable and provides essential shipment information.

  • Air Waybill: Often used in air freight, this document acts as a receipt for goods and a contract for carriage. Like the DHL Waybill, it is non-negotiable and contains shipment details, including sender and recipient information.

  • Proforma Invoice: This document provides a preliminary bill of sale and includes details about the shipment's contents and value. It is similar to the DHL Waybill in that it outlines the specifics of the shipment for customs and accounting purposes.

  • Commercial Invoice: Used for customs declaration, this document includes information about the goods being shipped, their value, and terms of sale. It parallels the DHL Waybill by detailing shipment contents and serving as a financial record.

  • Customs Declaration Form: Required for international shipments, this form provides customs authorities with information about the goods being imported or exported. Like the DHL Waybill, it includes details necessary for customs clearance.

  • Delivery Receipt: This document confirms the delivery of goods to the recipient. It is similar to the DHL Waybill in that it serves as proof of delivery and includes details about the shipment and its condition upon arrival.

Dos and Don'ts

When filling out the DHL Waybill form, it is essential to follow certain guidelines to ensure that your shipment is processed smoothly. Here are nine things you should and shouldn’t do:

  • Do double-check all information for accuracy, including names, addresses, and contact details.
  • Do use the correct payer account number and specify whether the charges are to be billed to the shipper, receiver, or a third party.
  • Do provide a full description of the contents of the shipment, including quantity and value.
  • Do ensure that the recipient’s address does not include a PO Box, as DHL cannot deliver to such addresses.
  • Do sign and date the waybill to confirm your agreement with DHL’s terms and conditions.
  • Don’t leave any required fields blank, especially the postcode/zip code and contact information.
  • Don’t list any prohibited items, such as hazardous materials or cash, as these cannot be shipped.
  • Don’t forget to include any necessary customs documents for non-document shipments, such as invoices.
  • Don’t underestimate the weight or value of the shipment, as this can lead to issues with customs or billing.

Misconceptions

Misconceptions about the DHL Waybill Form

  • 1. The Waybill is Negotiable: Many people believe that the DHL Waybill is a negotiable document. In reality, it is non-negotiable, meaning it cannot be transferred to another party.
  • 2. All Payment Options are Available Everywhere: Some assume that all payment methods, like credit cards or cash, are accepted in every country. However, not all payment options are available in all locations.
  • 3. DHL Delivers to PO Boxes: A common myth is that DHL can deliver packages to PO Boxes. In fact, DHL does not deliver to PO Boxes and requires a physical address.
  • 4. Insurance is Automatically Included: Many people think that insurance is included with every shipment. This is not true; you must specifically request shipment insurance and pay the applicable premium.
  • 5. All Services are Available Everywhere: Some believe that all DHL services, like express shipping, are available to and from every location. However, certain services may not be accessible in all areas.
  • 6. DHL is Liable for Delays: There is a misconception that DHL is responsible for any delays in delivery. However, DHL makes no guarantees regarding delivery times and is not liable for delays caused by circumstances beyond their control.
  • 7. You Can Ship Anything: Some think they can send any item using DHL. In reality, there are restrictions on what can be shipped, such as hazardous materials and certain dangerous goods.

Key takeaways

Filling out the DHL Waybill form accurately is essential for ensuring smooth shipping and delivery. Here are some key takeaways to keep in mind:

  • Provide Complete Sender and Receiver Information: Ensure that the names, addresses, and contact details for both the sender and receiver are complete and accurate. This helps avoid delivery issues.
  • Understand Payment Options: Familiarize yourself with the payment options available, such as cash, credit card, or third-party billing. Not all options may be available in every country.
  • Specify Shipment Details: Clearly indicate the total number of packages, their weight, and dimensions. This information is crucial for calculating shipping costs.
  • Declare Contents Properly: Provide a full description of the contents being shipped. This is especially important for customs clearance.
  • Insurance Considerations: If you want to insure your shipment, indicate the insured value on the form. Review the insurance options available to you.
  • Signature Requirement: A signature is required on the Waybill to confirm acceptance of DHL’s terms and conditions. Ensure that the form is signed before submission.
  • Check for Prohibited Items: Be aware of items that are prohibited or restricted from shipping. This includes hazardous materials, cash, and certain electronics.

By following these guidelines, you can help ensure that your shipment is processed efficiently and reaches its destination without unnecessary delays.