Filling out the Empire Referral form can be tricky, and mistakes can lead to delays in receiving care. One common mistake is omitting required fields. Certain information is mandatory for the referral to be accepted. If any of these essential fields are left blank, the form will be rejected, causing unnecessary delays.
Another frequent error involves entering incorrect patient information. This includes mistakes in the patient’s name, date of birth, or insurance details. Providing inaccurate data can create issues when processing the referral. It’s crucial to double-check all entries before submitting the form.
People often overlook the specific requirements for the referring physician's information as well. Missing or incorrect information in the provider's details, such as name, service address, or provider ID, may lead to the referral not being processed. All sections must be completed carefully.
Many individuals do not specify the service start and end dates. Referrals are only valid for 90 days unless otherwise noted. Failure to provide these dates can cause confusion about the duration and validity of the referral.
Another mistake is neglecting to include the reason for the referral. This section is important for the review process, and skipping this can lead to delays. Providing detailed remarks helps ensure the referral is processed smoothly.
Some people forget to sign and date the form. Without the physician's signature, the referral holds no validity. Always ensure this step is complete to avoid unnecessary complications.
Lastly, not checking for adherence to the limitations and exclusions stated in the policy can lead to unexpected issues. Understanding what services require pre-approval is essential. Failure to comply with these requirements could result in denials for care that might be needed.