What should I do if I receive a hospital bill?
If you receive a hospital bill, review it carefully. Check the details, including your name, address, and the services listed. If everything appears correct, you can make your payment by mail or online. If you have questions, contact Patient Financial Services at 800-803-8155.
How can I pay my hospital bill?
You can pay your hospital bill in several ways:
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By mail: Send a check or money order to the address provided on the bill.
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Online: Visit
http://billpay.froedtert.com
to pay using MasterCard, Visa, or Discover.
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By phone: Call Patient Financial Services at 800-803-8155 to arrange payment.
What if I need an itemized statement?
If you require an itemized statement of your charges, please contact Patient Financial Services at 800-803-8155. They will assist you in obtaining the detailed information you need.
What does the total amount due represent?
The total amount due reflects the remaining balance after all payments and adjustments have been applied. In this case, it is the amount you need to pay after your insurance has been billed.
If your insurance information has changed, check the box on the bill indicating an address or insurance change. Then, provide the updated information on the reverse side of the form. This ensures that your billing information is current.
Are there any fees for returned checks?
Yes, a $25 service fee will be charged for any checks that are returned. It is advisable to ensure that your account has sufficient funds before sending a check.
For any questions regarding your bill, you can contact Patient Financial Services at 800-803-8155. They are available to help you understand your charges and payment options.
What if I cannot pay the full amount due?
If you are unable to pay the full amount due, contact Patient Financial Services to discuss your options. They may be able to help you set up a payment plan or provide other assistance based on your circumstances.
Will I receive separate bills for physician charges?
Yes, physician charges will be billed separately by the Medical College of Wisconsin. You will receive a different bill for those services.
On the form, you need to provide your updated personal information, including your name, address, telephone number, and insurance details. Make sure to fill in any changes since your last statement.