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The ICE 78 3527 form is an essential document in the procurement of security services, specifically tailored for an armed and unarmed guard presence across the State of Delaware. It details the terms of a contract awarded to Deco, identified by the contract number HSCEE3-09-A-00005. The solicitation number associated with this agreement is HSCEE3-08-Q-00001, facilitating the framing of services under requisition number 3PS-08-NB-0004. Spanning from October 16, 2008, to October 15, 2013, this contract outlines the responsibilities of the security personnel in various contexts, including but not limited to access control, traffic management, and response to emergencies. The provision of quality control metrics ensures that both vendor and government oversight maintains the highest standards in service delivery. Each section of the form frames critical aspects such as personnel qualifications, jurisdictional compliance, and a clear statement of work (SOW) that governs the expectations of all parties involved. This comprehensive document thus serves as a foundational blueprint for the safety and security measures required throughout the duration of the contract.

Ice 78 3527 Example

Company Name:

Deco

Contract Number:

HSCEE3-09-A-00005 (HSCEE309A00005)

Solicitation Number:

HSCEE3-08-Q-00001 (HSCEE308Q00001)

Requisition/Reference Number: 3PS-08-NB-0004 (3PS08NB0004)

Period of Performance: 10/16/2008 through 10/15/2013

Services Provided:

Providing for Armed/Unarmed Guard Services throughout the State of Delaware.

(b)(2)Low

(b)(4)

(b)(4)

(b)(4)

(b)(4)

Created on 12/20/2007 12:01:00 PM

RFQ HSCEE3-08-Q-0001- Delaware Term BPA

Last modified 12/19/07 JM

 

Statement of Work (SOW)- Attachment #1

Guard Services Requirements

Table of Contents

1Introduction

1.1Use of Acronyms

1.2General Information

1.3Information Regarding FPS

2Transition

2.1Transition Phase-in

2.2Transition Phase-out

2.3Conferences and meetings

3Authority and Jurisdiction, Permits, Licenses and Adherence to Laws

4Qualifications of Personnel

4.1General Qualifications

5Quality Control

5.1Vendor Provided Quality Control

5.2Government Provided Quality Control

6Services Required – Non-Supervisory Security Guards

6.1Order of Precedence

6.2Security Guard Post Assignment Record

6.3Typical Duties

6.3-1

Access/Egress Posts

6.3-2

Roving Posts

6.3-3

Traffic Control

6-3-4

Receipt, Use, and Safekeeping of Keys

6.3-5

Security and Fire Systems

6.3-6

Utility Systems

6.3-7

Building Rules and Regulations

6.3-8

Physical Security, Law and Order

6.3-9

Unauthorized Access

6.3-10

Hazardous Conditions

6.3-11

Response to injury or Illness

6.3-12

Additional Duties

6.3-13

Reports, Records and Testimony

6.3-14

Civil Disturbances

6.3-15

Emergencies

6.3-16

Primary Security Response

6.4Contract Security Guard Duty Register (DHS 139)

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RFQ HSCEE3-08-Q-0001- Delaware Term BPA

Last modified 12/19/07 JM

 

7Key Personnel

7.1Contract Manager

7.2Supervisor

8Work Scheduling Procedures

9BPA Guard Labor Category

10

BPA Effort Required

10.1BPA effort Required – Productive Hours

10.2BPA Effort Required – Supervisory Hours

10.3BPA Effort Required – Reserve Security Guard Force

11 Training

11.1General

11.2Training requirements by Position

11.2.1Security Guards

11.2.2Supervisors

11.3Written Examination

11.4Weapons Training and Qualifications

11.4-1 Annual Firearms Re-Qualification

11.5Minimum Age for Firearms Licensing

11.6FPS Specific Training

11.7Government Provided Magnetometer / X-ray Training

11.8CPR / AED / First Aid Training

11.9Other Special Training

11.10Training of Replacement Employees

11.11Schedule of Provided Training and Testing

11.12Government Provided Training – Failure to Attend

11.13Training Waivers

12

Medical and Physical Qualifications

12.1General

12.2Medical Standards

12.3Physical Demands

12.4Initial and Recurring Screening for Illegal Drugs

12.5Government Requested Screening

13Conduct of Vendor Personnel

14Contract Employee Reinstatements

15Government and Vendor Provided Property

15.1Government Furnished Property General Information

15.1-1 Use of Government Property

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RFQ HSCEE3-08-Q-0001- Delaware Term BPA

Last modified 12/19/07 JM

 

15.1-2 Accountability of Government Property

15.1-3 Safeguarding Government Property

15.2Vendor Furnished Property

15.2-1 Vendor Furnished Property General Information

15.2-2 Equipment

15.2-3 Uniforms

15.2-4 Supplementary Equipment

16Regulations, Handbooks and Other Applicable Documents

17Security Guard Certification / Security Requirements

17-1 General

17.2Security Management

17.3Suitability Determination / Enter on Duty Decision

17.4Suitability Adjudication

18

Security Clearance Requirements

18.1Background Investigations

18.2Access to Classified Information (Vendor)

18.3Continued Eligibility

19.Vendor’s Personnel Filing System

20.Performance Evaluation

21.Personal Appearance and Grooming Standards

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Created on 12/20/2007 12:01:00 PM

RFQ HSCEE3-08-Q-0001- Delaware Term BPA

Last modified 12/19/07 JM

 

1.Introduction

1.1Use of Acronyms

This Solicitation/BPA contains numerous acronyms. Whenever a new term is introduced in the Solicitation/BPA that will be referred to by an acronym, the acronym will appear next to the term in parentheses (). The acronyms that will appear in the Solicitation/BPA are listed below for easy reference:

ATR

Agency Technical Representative

SGIM

Security Guard Information Manual

CM

Contract Manager

CPM

Contract Performance Monitor

CO

Contracting Officer

COTR

Contracting Officer’s Technical Representative

DHS

Department of Homeland Security

DOL

Department of Labor

FAR

Federal Acquisition Regulation

FLEP

FPS Law Enforcement Personnel

FPS

Federal Protective Service

FSS

Federal Supply Service, General Services Administration

HSAM

Homeland Security Acquisition Manual

HSAR

Homeland Security Acquisition Regulations

ICE

Immigration and Customs Enforcement

MAS

Multiple Award Schedule Public Buildings Service

SAS

Special Additional Services

SF 30

Standard Form 30 (Amendment of Solicitation/Modification BPA)

SOW

Statement of Work

SUPV

Supervisor

TAS

Temporary Additional Services

BPA

Blanket Purchase Agreement

1.2General Information

This is a Statement of Work (SOW) for Department of Homeland Security (DHS) Federal Protective Service (FPS) Solicitation/BPA number HSCEE3-08-Q-00001

As an integral component of the FPS security effort, the Vendor shall provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, and files necessary to accomplish security guard services as described and required in this SOW

.The Vendor shall perform to the standards required in this BPA and will be expected to work closely with FPS representatives throughout the duration of the BPA.

Where the Government identifies and references specific Solicitation/BPA Section numbers, that reference refers to that Section in its entirety, including every subsection

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Created on 12/20/2007 12:01:00 PM

RFQ HSCEE3-08-Q-0001- Delaware Term BPA

Last modified 12/19/07 JM

 

having the same letter and/or letter-number prefix. For example, a reference to the requirements of “Section C” includes all of Section C. Similarly, a reference to Section 7 includes Sections 7.1, 7.2, and so on, through the last subsection identified with a prefix of “7.”

1.3Information Regarding FPS

FPS is the security and law enforcement component of the Department of Homeland Security, Immigration and Customs Enforcement. FPS is responsible for protecting federally owned or leased facilities. FPS ‘s mission is to provide a safe environment in which Federal agencies conduct their business without fear of violence, crime or disorder.

Contract security guards have a crucial and highly visible role in support of FPS’s mission. They are usually the first (and sometimes only) contact visitors have with the Federal community, and they are usually the first line of defense in a federally controlled facility. Visitors and federal employees perceive the contract Security Guards to be an integral part of the FPS mission. It is crucial that the Vendor ensure that their employees realize the importance of their role, and perform their duties courteously and professionally at all times.

2Contract Transition

2.1Transition Phase –In

A smooth and orderly transition between the Vendor and the predecessor Vendor is necessary to assure minimum disruption to vital Vendor services and Government activities.

The Vendor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor Vendor’s employees. The Vendor may notify the predecessor Vendor’s employees that the Vendor will be assuming services upon the BPA start date and may distribute business cards, employment applications, brochures, and other company information to the predecessor Vendor’s employees while they are on duty, provided that there is no interference with the Contract employee’s assigned duties (e.g., during “off hours” or during relief or lunch breaks). However, the Vendor shall not interview, recruit, schedule interviews, or conduct extensive discussions with the predecessor Vendor’s employees while they are on duty.

The Vendor shall provide a transition plan with 5 working days after BPA award. The transition plan shall include:

A strategy for implementing supervisory functions,

The process for transitioning predecessor employees,

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RFQ HSCEE3-08-Q-0001- Delaware Term BPA

Last modified 12/19/07 JM

 

Equipment inventory (radio & phone) and maintenance plan,

Weapons Inventory and employee assignment

Communication plan

Relief and break plan

A plan for establishing a reserve force and the current status of staffing levels,

A progress report on obtaining permits, licenses, and registrations,

A status report on submitting applications for personnel clearances,

A strategy for training including schedules, locations, coordinating with FPS monitors, and class staffing levels

The government will allow a minimum of 60-day start up from the time of the award of the base task call to the initial start of performance.

2.2Phase-Out of BPA and Continuity of Services

The vendor shall provide a list with the total number of employees performing on the BPA with any applicable suitability and certification expiration dates when requested by the CO in preparation for a new solicitation for follow-on services. Prior to BPA expiration and after a follow-on BPA is awarded; the Vendor shall exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor vendor.

After a new BPA is awarded, the vendor shall disclose necessary personnel records sufficient to allow the successor vendor to conduct interviews for possible transition (if the vendor is not awarded the successor BPA). These records shall be provided to the successor at least 45 days prior to date of BPA expiration. If any incumbent employees are selected by the successor and are agreeable to the change, the incumbent vendor should cooperate to grant the employees release at a mutually agreed date.

As part of the closeout process, the vendor shall, within 30 days of the final day of performance, turn over all incumbent officer training, medical, suitability and security records to the COTR / Inspector as stated in paragraph 19A, 1 thru 17. Failure to do so shall result in a 10% withholding of final payment until this action is accomplished.

6

File Breakdown

Fact Name Details
Company Name Deco
Contract Number HSCEE3-09-A-00005 (HSCEE309A00005)
Solicitation Number HSCEE3-08-Q-00001 (HSCEE308Q00001)
Requisition/Reference Number 3PS-08-NB-0004 (3PS08NB0004)
Period of Performance October 16, 2008 through October 15, 2013
Services Provided Armed/Unarmed Guard Services in the State of Delaware
Creation Date December 20, 2007 at 12:01 PM
Modification Date Last modified on December 19, 2007
Governing Law Delaware state law governs this contract.

Guide to Using Ice 78 3527

Filling out the ICE 78 3527 form is important for official record-keeping and compliance. Make sure to have all relevant information handy before starting. Follow the steps below carefully to complete the form accurately.

  1. Gather necessary information. Collect details such as your company name, contract number, solicitation number, requisition/reference number, and service description.
  2. Fill out the company name. Write "Deco" in the designated field for the company name.
  3. Input the contract number. Enter "HSCEE3-09-A-00005" or write it as "HSCEE309A00005."
  4. Enter the solicitation number. Write "HSCEE3-08-Q-00001" or "HSCEE308Q00001" in the appropriate section.
  5. Add the requisition/reference number. Fill in "3PS-08-NB-0004" or "3PS08NB0004."
  6. Specify the period of performance. Write the dates "10/16/2008 through 10/15/2013."
  7. Describe the services provided. State "Providing for Armed/Unarmed Guard Services throughout the State of Delaware."
  8. Complete any additional required fields. Make sure to answer all other questions as instructed.
  9. Review your entries. Check for accuracy to avoid any errors.
  10. Submit the form. Follow the submission guidelines as outlined in your instructions.

Get Answers on Ice 78 3527

  1. What is the Ice 78 3527 form?

    The Ice 78 3527 form is a document related to contract services, specifically detailing the provisioning of armed and unarmed guard services across the State of Delaware. It outlines the responsibilities of the contractor within a specified performance period.

  2. Who is the contracting company for the Ice 78 3527 form?

    The contracting company listed on the Ice 78 3527 form is Deco, and it is responsible for executing the terms of the contract, which is important for effective service delivery.

  3. What is the duration of the contract?

    The period of performance for this contract is from October 16, 2008, through October 15, 2013. This specifies the timeframe in which the contracted services must be provided.

  4. What services are provided under this contract?

    The services under the Ice 78 3527 form include armed and unarmed security guard services throughout Delaware. These services are crucial for maintaining safety and security in various settings.

  5. What does 'Transition Phase-in' refer to?

    The Transition Phase-in refers to the period during which the contractor begins deploying personnel and resources to meet the contract requirements. This phase ensures a smooth handover of security duties.

  6. What qualifications are required for personnel?

    Personnel must meet certain general qualifications, ensuring they possess the necessary skills and experience for security roles. Specific requirements are outlined in the Statement of Work (SOW) associated with the contract.

  7. What quality control measures are in place?

    Quality control is managed through both vendor-provided measures and government oversight. This dual approach helps maintain high service standards throughout the contract period.

  8. What are the typical duties of non-supervisory security guards?

    Typical duties include:

    • Monitoring access and egress points
    • Conducting patrols
    • Managing traffic control
    • Providing security for utility and fire systems
    • Responding to emergencies and civil disturbances
  9. How should reports and records be handled?

    Security personnel are required to maintain accurate reports and records. This includes documentation for incident responses and daily activities, which can be critical for accountability and regulatory compliance.

  10. What should be done in case of an emergency?

    In the event of an emergency, guards are trained to respond promptly according to established protocols. This may involve assisting individuals, contacting emergency services, or activating safety procedures in place.

Common mistakes

When completing the ICE 78 3527 form, individuals often encounter common pitfalls that can lead to delays or complications in processing. One of the frequent mistakes is providing incorrect company information. This includes misspellings in the company name or incorrect contract numbers. Accurate details are essential, as discrepancies can result in significant setbacks.

Another area where many applicants falter is in the period of performance. The specified time frame for services needs to align with the dates outlined in the associated contract. Errors such as entering a past date or failing to use the correct date format can cause rejection of the submission.

Many people also overlook the solicitation number. Each solicitation number corresponds to a specific request for quotes or proposals. Entering an outdated or incorrect number can lead to confusion and misallocation of resources.

Additionally, some applicants do not take the time to read the Statement of Work (SOW) thoroughly. This document outlines critical requirements and qualifications. Failing to acknowledge or adhere to these specifications can severely impact the application process and subsequently the success in obtaining the contract.

Improper document formatting can also create complications. Failure to follow the guidelines for attachments and organization results in submissions that are difficult for reviewers to process. Each section should be properly labeled and in the correct order to ensure clarity.

Another frequent oversight involves the qualifications of personnel. It’s vital to ensure that all required qualifications are listed and accurate. Ignoring this requirement may lead to disqualification, as it does not demonstrate compliance with the project parameters.

Finally, applicants often neglect the importance of quality control measures outlined in the potential contract. Specifying how quality will be maintained during service delivery is critical. Omitting this information can cast doubt on the applicant's reliability and commitment to excellence.

Documents used along the form

The ICE 78 3527 form is often accompanied by several important documents that provide necessary information and clarification. Below are some forms typically used alongside the ICE 78 3527.

  • Statement of Work (SOW): This document outlines the specific services to be provided under the contract, detailing requirements, expectations, and deliverables.
  • Contract Security Guard Duty Register (DHS 139): A record that tracks the attendance and activities of security guards throughout their shifts. It helps maintain accountability and oversight.
  • Performance Work Statement (PWS): Similar to the SOW, this statement describes the work required for the contract in more detail, including performance metrics and evaluation criteria.
  • Bid Proposal: A document submitted by a vendor in response to a solicitation. It outlines how the vendor intends to meet the requirements and provides pricing information.
  • Change Orders: When modifications to the original contract are necessary, change orders document these adjustments, specifying changes in service, costs, and timelines.
  • Quality Control Plan: This plan details how the vendor will ensure that all services meet the required standards and addresses any measures for assessment and improvement.

Understanding these documents can facilitate smoother communication and collaboration between parties involved in the contract. Each document serves a specific purpose, contributing to the overall project and ensuring that all contractual obligations are met throughout the designated period of performance.

Similar forms

The ICE Form 78-3527 is a document associated with federal procurement and contracting. Several other forms and documents serve similar purposes within government contracting and procurement. Below are eight documents that share similarities with the ICE Form 78-3527, each serving unique functions but often relating to the broader process of contract management and service provision:

  • Form SF-1449 (Solicitation/Contract/Order for Commercial Items): This form is often used for requesting proposals and establishing the terms of contracts in an easy-to-understand format, similar to the ICE Form 78-3527.
  • Form SF-30 (Amendment of Solicitation/Modification of Contract): Just like the ICE Form 78-3527, this document allows for updates or modifications to existing contracts, ensuring clear communication of changes.
  • Statement of Work (SOW): Similar in purpose to the sections within the ICE Form 78-3527, an SOW outlines the specific tasks and deliverables expected in a contract.
  • Performance Work Statement (PWS): This document details technical and performance requirements, akin to the service requirement section of the ICE Form 78-3527.
  • Request for Proposal (RFP): Both the RFP and ICE Form 78-3527 serve to solicit bids and define project scope, though the RFP is typically more detailed in requesting specific proposals from potential contractors.
  • Contractor Performance Assessment Reporting System (CPARS): Like the monitoring requirements within the ICE Form 78-3527, CPARS documents contractor performance to ensure compliance with contract terms.
  • Form SF-1402 (Certificate of Appointment): This form designates individuals authorized to act on behalf of the agency, complementing the ICE Form 78-3527 by solidifying responsibilities within contract management.
  • Buy American Act Certification: This certification, similar to compliance requirements in the ICE Form 78-3527, ensures that supplies and services are sourced from American producers, reinforcing adherence to legal standards.

Understanding these similar documents can help in navigating the complexities of federal contract management and compliance. Each serves a critical role in ensuring that contractual obligations are met and that service provisions are clearly defined and monitored.

Dos and Don'ts

When filling out the Ice 78 3527 form, it's important to follow specific guidelines. Here are some dos and don'ts to keep in mind:

  • Ensure all company information is accurate and complete.
  • Clearly specify the contract and solicitation numbers as required.
  • Double-check the period of performance dates for accuracy.
  • Read all sections of the form thoroughly to understand requirements.
  • Don't leave any required fields blank.
  • Avoid using abbreviations unless specified in the file.
  • Don't submit the form without verifying all information for correctness.
  • Never ignore the instructions or guidelines provided in the documentation.

Misconceptions

Understanding the Ice 78 3527 form can be challenging. Below are some common misconceptions associated with this document:

  • Misconception 1: The Ice 78 3527 form only applies to large companies.
  • This form can be utilized by businesses of all sizes. It is not exclusive to large corporations.

  • Misconception 2: The form is only necessary for government contracts.
  • While it is commonly used in government contexts, it can also apply to private sector contracts depending on the services provided.

  • Misconception 3: Completing the form is straightforward and does not require attention to detail.
  • Accuracy is crucial when filling out the form, as errors can lead to delays or complications in contract execution.

  • Misconception 4: The Ice 78 3527 form is a one-time requirement.
  • This form often needs to be updated regularly or when there are significant changes to a contract or operational parameters.

  • Misconception 5: The only parties involved are the contractor and the government.
  • Other stakeholders such as subcontractors, vendors, and regulatory bodies may also play important roles in relation to the form.

  • Misconception 6: Once submitted, the responsibilities outlined in the form can be disregarded.
  • It is essential to adhere to the commitments made in the form throughout the duration of the contract.

Key takeaways

Filling out and utilizing the ICE 78 3527 form requires careful attention to detail. Here are key takeaways to enhance your understanding:

  • Company Information: Ensure that you accurately enter the company name and contract number. This information is crucial for proper identification.
  • Solicitation and Requisition Numbers: Clearly state the solicitation number and requisition/reference number. These identifiers facilitate tracking and management.
  • Period of Performance: Specify the start and end dates of service. Understanding the timeline ensures compliance with contract terms.
  • Service Description: Provide precise details about the services being offered. In this case, it involves armed/unarmed guard services in Delaware.
  • Quality Control Mechanisms: Review the quality control requirements laid out in the form. Engage both vendor and government-provided quality assurance measures.
  • Qualifications of Personnel: Detail the qualifications necessary for personnel involved in the contract. This ensures the right skills are present for effective service delivery.
  • Transition Phases: Familiarize yourself with the transition phase-in and phase-out processes. Smooth transitions are essential for uninterrupted service.
  • Documentation and Reporting: Pay close attention to the reporting requirements outlined in the contract. Maintaining accurate records is vital for audits and compliance checks.

By taking these considerations into account, you can navigate the complexities of the ICE 78 3527 form with greater confidence and efficiency.