Homepage / Fill in a Valid Kaiser Mfap Template
Jump Links

Navigating the healthcare landscape can be daunting, especially when financial burdens become overwhelming. Understanding this challenge, the Kaiser Permanente Medical Financial Assistance (MFA) Program aims to lighten the load for individuals and families seeking relief. Available to both members and non-members, this program offers temporary financial support tailored to those facing medical expenses they cannot comfortably afford. By focusing on applicants' financial needs, the MFA program provides assistance for emergencies or necessary medical services delivered by Kaiser Permanente providers. Eligibility hinges on specific criteria, mainly revolving around household income and out-of-pocket healthcare costs. If your gross household income falls within 350% of the federal poverty level, or if your healthcare costs exceed a tenth of your total income in a 12-month period, you may qualify for aid. Inputting your information into the MFA application opens doors to this crucial financial support. However, it's worth mentioning that if you lack health insurance, exploring public or private coverage avenues is advisable, as the MFA program is intended for temporary assistance. Whether you're applying via mail, fax, or an in-person drop-off, ensuring your application is complete can expedite the process. Awaiting a decision can lead to additional questions, and while approval brings the relief of award funds, the program's structure invites applicants to revisit their financial status continually. The Kaiser MFA program isn't just about immediate assistance, but establishing a foundation for a sustainable healthcare journey.

Kaiser Mfap Example

Kaiser Permanente Medical Financial Assistance (MFA) Program

Please recycle. January 2019

Kaiser Permanente Medical Financial Assistance (MFA) Program

If you need help paying for health care services or prescriptions you’ve gotten, or are scheduled to get, from Kaiser Permanente, our MFA program may be able to help you.

How the program works

The program offers temporary “awards” to help qualified applicants pay for care based on their financial needs.

It’s available to all Kaiser Permanente patients, whether you’re a member or not.

If awarded, the program will cover emergency or medically necessary care from Kaiser Permanente providers or at Kaiser Permanente facilities for a specified time period.

How to qualify

You must meet one of the following eligibility requirements:*

1.Your gross household income is no more than 350% of the federal poverty level.

*Note: If your gross household income is more than 350% of the federal poverty level and/or you’re a Kaiser Permanente member with a deductible plan in California, you must meet the criterion below.

2.Your out-of-pocket health care costs for emergency or medically necessary care, dental care, and medication over a 12-month period are equal to or more than 10% of your gross household income.

Out-of-pocket costs include copays, coinsurance, and deductible payments.

Out-of-pocket costs do not include any payments for your health plan itself, like your monthly premium.

Have questions?

350% of federal

poverty level guidelines

If your

Your household income

household

must be no more than:

size is:

 

 

Monthly

Annually

 

1

$3,643

$43,715

2

$4,932

$59,185

3

$6,221

$74,655

4

$7,510

$90,125

5

$8,800

$105,595

6

$10,089

$121,065

Visit aspe.hhs.gov/poverty to find the guidelines for larger households.

For more information about qualifying for the MFA program, or to see which health care services it pays for, visit www.kp.org/mfa/ncal.

If you don’t have health insurance, you may be required to apply for it.

Because the MFA program only provides temporary financial awards, we may require you to apply for coverage that will cover you in the long term. This could include any other public or private health programs you’re eligible for — like Medi-Cal or subsidized plans available on the health insurance marketplaces.

We may ask you to show proof that you’ve applied to these programs, or that you’ve been approved or denied by them. But you may still be able to get financial help from the MFA program while waiting for a decision from these other programs.

For more information about other health coverage you may be eligible for, visit healthcare.gov or call 1-800-318-2596.

How to apply

If you meet the eligibility requirements, you can apply in any of these ways.

 

Complete the MFA application on the following page.

Mail it

Mail your completed application to:

 

Kaiser Permanente MFA Program

 

 

PO Box 30006

 

 

Walnut Creek, CA 94598

 

 

 

Fax it

Complete the MFA application on the following page.

Fax your completed application to 1-800-687-9901.

 

 

 

 

Drop it off

Complete the MFA application on the following page.

Drop off your completed application at the Patient Financial

 

 

Operations at any Kaiser Permanente facility.

 

 

 

 

Call us at 1-800-390-3507 (TTY 711), Monday through Friday,

Call us

 

8:00 a.m. to 5:00 p.m. PST.

Be prepared to provide the information listed on the MFA

 

 

 

application on the next page.

 

 

 

Important: When applying by mail or fax, or dropping off your application in person, please be sure to fill out the application as much as you can. Any missing information may delay the application process.

What to expect after you apply

After we review your completed application, we’ll let you know one of the following outcomes:

Your application was approved and you’ll get a financial award.

To complete your application, we need additional information or paperwork, which you can send us in the mail or drop off in person; this could include proof of income or copies of your out-of-pocket expenses.

Your application was denied and why it was denied, in which case you can appeal our decision.

Need help?

If you have any questions or need help with your application, please call 1-800-390-3507 (TTY 711), Monday through Friday, 8:00 a.m. to 5:00 p.m. PST. You can also talk to a financial counselor at any Kaiser Permanente location.

Medical Financial Assistance (MFA) Program application

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Medical record #:

 

 

 

 

 

 

 

 

 

 

 

Date of birth:

 

/

 

/

 

Contact #: (

 

 

 

)

 

 

 

 

 

 

 

 

 

SSN:

 

 

 

 

 

-

 

-

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

State:

 

 

 

 

 

ZIP code:

 

 

Household size: Number of family members (including you) who live in your

 

 

 

 

 

 

 

 

 

 

 

home. May include a spouse or qualified domestic partner, children, a non-parent

 

 

 

 

 

 

 

 

 

 

 

caretaker relative, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

________________

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Household income (monthly): Total gross income for all family members in the

 

 

 

 

 

 

 

 

 

 

 

household. Check ALL income types that apply:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Employment Income/Wages

Alimony/Child Support

 

 

 

 

 

 

 

 

 

 

 

 

Business Income/Rental Property

Pension or Retirement/Annuities

 

 

 

 

 

 

 

 

 

 

 

 

Unemployment Benefits/

 

Social Security/Supplemental

 

 

 

 

 

 

 

 

 

 

 

 

Disability Income

 

 

 

Security Income/Veterans Benefits

 

$_______________

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Health care costs: Total out-of-pocket expenses you had over a 12-month period

 

 

 

 

 

 

 

 

 

 

 

for emergency or medically necessary services provided by Kaiser Permanente

 

 

 

 

 

 

 

 

 

 

 

or any other health care provider. May include copays, deposits, coinsurance,

 

 

 

 

 

 

 

 

 

 

 

or deductible payments for eligible medical, pharmacy, or dental services.

 

$_______________

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please list all members of your household applying for the program.

 

 

 

 

 

 

 

 

 

 

 

Name

 

 

 

 

 

 

 

 

Date of birth

 

 

 

Relationship

 

 

Medical record #

 

 

 

 

 

 

 

 

 

 

 

 

 

/

 

/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

/

 

/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

/

 

/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

/

 

/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

/

 

/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Uninsured? Kaiser Permanente can help. If you do not have health care

 

 

 

 

 

 

 

 

 

 

 

coverage, we can help you understand your options. Check this box if you

 

 

 

 

 

 

 

 

 

 

 

would like Kaiser Permanente to contact you to discuss your options.

 

 

 

 

Yes, contact me

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I hereby declare under penalty of perjury that all information set forth above in this application is true and accurate in all respects. I also acknowledge and agree that I am liable to Kaiser Foundation Health Plan and Hospitals for all amounts owing to Kaiser Foundation Health Plan and Hospitals for medical goods

and services that are not eligible under the Program (the “Remaining Amounts”).

Signature:

 

Date:

Note: Kaiser Foundation Health Plan and Hospitals reserves the right to use information from consumer credit reporting agencies and other third-party information sources to determine eligibility for federal, state, and private medical programs, including the MFA Program.

File Breakdown

Fact Name Detail
Program Purpose The Kaiser Permanente Medical Financial Assistance (MFA) Program aims to help individuals pay for healthcare services or prescriptions based on financial need.
Eligibility Criteria Applicants may qualify if their gross household income is at or below 350% of the federal poverty level or if their out-of-pocket healthcare costs exceed 10% of their income.
Temporary Assistance Financial awards from the program are temporary and meant to cover emergency or medically necessary care.
Application Methods Individuals can apply by completing the application form and submitting it via mail, fax, or in-person drop-off at a Kaiser Permanente facility.
Income Guidelines The household income limits vary by size. For example, a household of one must earn no more than $3,643 monthly, or $43,715 annually.
Follow-Up Process After submission, applicants will receive feedback on their application status, whether it's approval, a request for more information, or rejection.
Additional Coverage Applicants may be required to explore other insurance options to ensure long-term coverage, such as Medi-Cal or marketplace plans.
Contact Information For questions or assistance with the application, individuals can call 1-800-390-3507, available Monday to Friday, from 8:00 a.m. to 5:00 p.m. PST.

Guide to Using Kaiser Mfap

If you are seeking financial assistance from Kaiser Permanente, it is essential to fill out the Medical Financial Assistance Program (MFA) application accurately. This program offers temporary awards to help qualified applicants pay for medical care based on their financial needs. Follow these steps to ensure your application is complete and submitted correctly.

  1. Obtain the application form. Find the MFA application on the Kaiser Permanente website or at a local facility.
  2. Fill in personal details. Provide your name, medical record number, date of birth, contact number, and Social Security number on the application form.
  3. Provide your address. Enter your complete address, including city, state, and ZIP code.
  4. Specify household size. Indicate the number of family members living in your home, including yourself.
  5. Report household income. State your total gross income for all family members in your household. Check all applicable income sources such as employment, alimony, business income, etc.
  6. Document health care costs. List total out-of-pocket expenses incurred over a 12-month period for necessary medical services, which may include copays and deductible payments.
  7. List household members. Include the names, dates of birth, relationships, and medical record numbers of all household members applying for assistance.
  8. Indicate if uninsured. If you do not have health insurance, check the box to receive assistance in exploring your options.
  9. Review your application. Go through the application thoroughly to ensure all sections are filled accurately and completely.
  10. Submit your application. Choose to mail, fax, or drop off your application at a Kaiser Permanente facility, ensuring all methods have correct contact details and any supplementary documents if required.

After submitting the application, you will await a review and notification from Kaiser Permanente regarding the outcome. Depending on the result, you may receive approval, be asked for additional information, or be informed of a denial.

Get Answers on Kaiser Mfap

  1. What is the Kaiser MFAP form?

    The Kaiser Medical Financial Assistance Program (MFAP) form is an application intended for individuals seeking financial help to pay for healthcare services received or scheduled from Kaiser Permanente. It serves as a way for patients, regardless of insurance status, to apply for temporary financial awards based on their financial needs.

  2. Who can qualify for the MFA program?

    To qualify for the MFA program, applicants must meet certain income criteria. Two primary conditions include:

    • Your gross household income is no more than 350% of the federal poverty level.
    • Your out-of-pocket healthcare costs for emergency or medically necessary care equal to or exceed 10% of your gross household income over a 12-month period.
  3. How do I find the current federal poverty level guidelines?

    The federal poverty level guidelines vary based on household size. You can find the most up-to-date figures at the website aspe.hhs.gov/poverty. For example, a household of one needs to earn no more than $3,643 a month, while a household of four must stay under $7,510 a month to qualify for assistance.

  4. What healthcare costs can the MFA program cover?

    The MFA program can cover costs for emergency or medically necessary care provided by Kaiser Permanente, including services received at Kaiser Permanente facilities. It does not include monthly health insurance premiums but may cover copays, coinsurance, and deductible payments related to eligible services.

  5. How do I apply for the MFA program?

    There are several ways to apply for the MFA program:

    • Mail your completed application to Kaiser Permanente MFA Program, PO Box 30006, Walnut Creek, CA 94598.
    • Fax your application to 1-800-687-9901.
    • Hand-deliver the application to the Patient Financial Operations department at any Kaiser Permanente facility.

    Be thorough in filling out your application to avoid delays.

  6. What happens after I submit my application?

    Once your application is reviewed, the following outcomes may occur:

    • Your application is approved and you will receive a financial award.
    • Additional information or paperwork is needed to complete your application.
    • Your application is denied, in which case you will be provided with a reason and can appeal the decision if necessary.
  7. Can I receive financial help while applying for other health coverage?

    Yes, even if you are applying for other health coverage programs—like Medi-Cal or subsidized plans—you can still receive assistance from the MFA program. You may need to show proof of your application to these programs.

  8. How can I get help with my application?

    If you have questions or require assistance while completing the MFA application, you can call 1-800-390-3507 (TTY 711). Help is available Monday through Friday, from 8:00 a.m. to 5:00 p.m. PST. Additionally, financial counselors are available at any Kaiser Permanente location to assist you.

Common mistakes

Filling out the Kaiser Medical Financial Assistance Program (MFA) form can seem straightforward, but many fall into common pitfalls that can delay the process. Awareness of these mistakes can help ensure your application is submitted correctly. One frequent error is not accurately reporting household income, which must reflect the total gross income for all family members living in the home. Underestimating this amount can place you over the eligible limits, leading to potential denial.

Another mistake is failing to list all family members applying for the program. It’s crucial to include anyone who resides in your household and is seeking assistance. Forgetting to do so might result in a lack of comprehensive information for your application. Moreover, applicants sometimes neglect to double-check that all required documentation is attached. This includes proof of income and records of out-of-pocket health care costs, which can cause delays in processing.

Missing signatures or dates on the application can also lead to issues. The application requires a declaration under penalty of perjury, and without a signature or the correct date, it will be deemed incomplete. Similarly, not understanding the difference between eligible out-of-pocket expenses and those that aren’t can lead to inaccuracies. Only certain health-related expenses will qualify, so it’s important to review which costs are eligible before you submit.

People often forget to check the application for clarity and completeness. Handwritten applications can sometimes be difficult to read, leading to misunderstandings during the review process. Applicants should also ensure that they fill out all parts of the form completely. Any blanks could raise red flags or necessitate follow-up questions that delay a decision.

Additionally, not applying for other health coverage, when applicable, is a significant mistake. The MFA program may require you to explore all possible options, including public assistance programs. Failing to show proof of such applications may hinder your approval. Many applicants also overlook contacting Kaiser Permanente’s financial counselors for guidance. They can provide valuable assistance and clarify any doubts you may have before submission.

Finally, some individuals do not pay attention to deadlines. Understanding when to apply by mail or in person ensures timely processing. If you’re mailing your application, it’s equally important to allow enough time for delivery to avoid missing deadlines. Keeping these factors in mind can increase the chances of a successful application for financial assistance through the MFA program.

Documents used along the form

The Kaiser MFA form is an essential step for those seeking financial assistance for healthcare services. When applying for this program, several other documents may be needed to support your application. A complete submission ensures a smoother and quicker review process. Below is a list of important forms and documents often used alongside the Kaiser MFA form.

  • Proof of Income: This document helps verify your gross household income. It usually includes recent pay stubs, tax returns, or any other income documentation.
  • Proof of Out-of-Pocket Expenses: To demonstrate your healthcare costs, gather receipts or statements showing copays, coinsurance, or deductibles paid over the past 12 months.
  • Medical Records: Relevant medical records may be needed to substantiate the emergency or medically necessary care you received or will receive.
  • Health Insurance Information: If you have an existing insurance plan, submit details about your coverage. This assists in understanding your overall healthcare expenses.
  • Medi-Cal Application: If you're applying for additional coverage, provide any documents related to your Medi-Cal application to show efforts toward long-term coverage.
  • Letters of Denial or Approval: Include correspondence from other healthcare programs you’ve applied for, as this information is critical in assessing your situation.
  • Residential Verification: This may consist of a utility bill or lease agreement to confirm your home address, important for determining eligibility.

Gathering these documents can expedite the application process for the Kaiser MFA program. Ensure everything is accurate and complete to improve your chances of receiving assistance. For any questions, do not hesitate to reach out for help.

Similar forms

  • Financial Aid Application: Similar to the Kaiser Mfap form, a financial aid application seeks to assess an applicant's financial situation to determine eligibility for assistance. Both aim to provide support based on financial need.

  • Medicaid Application: This document is used by individuals seeking state-sponsored health coverage. Like the MFA program, it evaluates household income and medical costs to ascertain eligibility for financial assistance in healthcare.

  • Sliding Scale Fee Application: A sliding scale fee application determines fees based on income levels. This is analogous to the MFA form, which adjusts financial assistance based on household income compared to the federal poverty level.

  • Patient Assistance Program Application: This form is often used to secure free or discounted medications. Much like the MFA, it focuses on the patient’s financial situation to provide necessary medical support.

  • Health Insurance Marketplace Application: The application for health coverage via the marketplace assesses financial eligibility for subsidized insurance plans. This aligns with the MFA application, which requires proof of income to qualify.

  • Charity Care Application: Used by hospitals and health centers, this application seeks to provide financial assistance for medically necessary services, mirroring the MFA program's intent to assist patients needing help paying for healthcare.

  • Emergency Assistance Program Application: This document provides temporary financial help for emergency situations. It shares similarities with the MFA form by offering a financial award based on urgent needs.

  • Dental Assistance Program Application: This form aims at patients seeking financial help specifically for dental care. Similar to the MFA, it evaluates financial needs and costs associated with healthcare services.

  • State-funded Health Care Assistance Application: This application assesses whether individuals qualify for state-specific health programs. Like the MFA form, it relies on income and medical expense data for determination.

  • Community Health Fund Application: Often set up by local organizations, this application provides funding for healthcare access. Both it and the MFA form are designed to help those facing financial hardship in obtaining medical care.

Dos and Don'ts

When filling out the Kaiser Medical Financial Assistance (MFA) form, it's important to be thorough and accurate. Here are six practical tips on what to do and what to avoid.

  • Do read the instructions carefully before you start filling out the form.
  • Do double-check all the information you provide, especially your income and household size.
  • Do submit all required documents, like proof of income or expenses, to avoid delays.
  • Do reach out for help if you’re uncertain about any part of the application process.
  • Don't leave any fields blank; incomplete applications may lead to delays or denials.
  • Don't forget to sign and date the application before submitting it.

By following these guidelines, you can ensure a smoother application process for financial assistance.

Misconceptions

Misconceptions often arise regarding the Kaiser Permanente Medical Financial Assistance (MFA) Program. Here are some common misunderstandings explained to help clarify the facts.

  • Only Kaiser Permanente members can apply. Some people believe that only current members can benefit from the MFA program. However, the program is available to all patients, regardless of their membership status. Anyone who has received services from Kaiser Permanente may apply.
  • The MFA program covers all types of medical services. It’s a common myth that MFA covers any and all medical expenses. Instead, the program specifically covers emergency or medically necessary care. Non-essential services are not included.
  • You must be below the poverty line to qualify. Many assume that only those with an income below the federal poverty level can apply. In reality, applicants can qualify with a gross household income up to 350% of that level, allowing more individuals to access assistance.
  • Applying for MFA is complicated and time-consuming. Some worry that the application process is daunting. The truth is that applicants can apply easily through multiple methods: by mail, fax, or in person. Support is also available if needed.
  • If denied, there is no recourse. A misconception exists that a denial is final. Applicants are informed of the reasons for denial and may appeal the decision if they believe it was incorrect.
  • The financial assistance is a permanent solution. Many mistakenly believe that MFA provides long-term financial assistance. Instead, the program offers temporary awards, encouraging applicants to seek long-term coverage solutions as well.
  • You will lose all financial assistance if you apply for other programs. Some people fear that applying for other health coverage options, like Medi-Cal, will eliminate their chances of receiving MFA funds. In fact, applicants can still receive assistance while their applications for other programs are in progress.

Understanding these points can help individuals navigate the MFA program more effectively. If questions persist, reaching out for guidance is encouraged.

Key takeaways

Here are some key takeaways for filling out and using the Kaiser Medical Financial Assistance (MFA) form:

  • The MFA program provides temporary financial awards to help eligible applicants pay for necessary health care services.
  • Both members and non-members of Kaiser Permanente can apply for assistance.
  • Eligibility is based on income and out-of-pocket health care costs; income must be no more than 350% of the federal poverty level or, if higher, out-of-pocket costs must exceed 10% of gross income.
  • Complete the MFA application carefully, ensuring all information is accurate to avoid delays in processing.
  • After submission, applicants will either be approved for financial aid, required to provide additional documentation, or denied with a reason.
  • If your application is denied, you have the right to appeal the decision.
  • Be prepared to show proof of income and out-of-pocket expenses, especially if additional paperwork is requested.
  • Apply in one of several ways: by mail, fax, or in person at a Kaiser Permanente facility.
  • If you lack insurance, Kaiser Permanente may require you to seek other coverage while providing temporary financial help in the meantime.
  • For assistance or questions, contact Kaiser Permanente's support hotline during business hours.

Remember to visit the official MFA website for detailed, up-to-date information on eligibility and application procedures!